Head of Client Coverage
$238.77k - $280.9kU.S. Bank
Job Description Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across U.S. Bank’s Investment Services platform. This role leads the commercial agenda for a complex, global institutional franchise supporting approximately 20,400 unique client relationships across custody, fund services, middle office, fund accounting, and agency solutions. Operating within a business generating approximately $3.2 billion in total revenue (including $1.8 billion in fee‑based revenue) and managing over $75 billion in deposits, the Head of Client Coverage drives growth across fee‑based services, non‑interest revenue, and net interest income derived from client deposits. The role provides strategic and operational leadership over product‑vertical Business Development Officers (BDOs), Relationship Management (RMs), and Sales Support, ensuring a unified, client‑centric coverage model. This executive serves as a primary commercial integrator across Global Investment Services, external product lines, and internal enterprise partners, collaborating closely with Product, Operations, Risk, Finance, Legal, Marketing, Technology, and Implementation leaders to balance growth ambitions with operational excellence and risk discipline. Essential Functions Own and execute the global client coverage and commercial strategy for Global Investment Services, aligned to U.S. Bank enterprise objectives and long‑term growth priorities. Drive sustainable revenue growth through new client acquisition, expansion of existing relationships, and retention of strategic accounts. Provide executive leadership and governance over product‑vertical Business Development Officers, Relationship Management, and Sales Support, ensuring a unified and disciplined coverage model. Establish and maintain rigorous go‑to‑market, pipeline, and forecasting disciplines that enable transparency, predictability, and scalability across regions and products. Sponsor and lead the firm’s most significant client relationships and complex, multi‑product opportunities, engaging directly with senior client executives. Serve as a recognized industry subject matter expert for Global Investment Services, representing U.S. Bank at major client forums and industry events, and delivering thought leadership in partnership with Marketing and Product to advance brand position and commercial outcomes. Provide executive oversight of Business Line Incentive Plans (BLIPs), partnering with Compensation, Finance, and Risk to ensure incentives are performance‑based, well‑governed, compliant, and aligned to enterprise compensation principles. Create a single, accountable, client‑led coverage experience that integrates multiple product verticals while preserving deep product expertise so clients experience one U.S. Bank, one strategy, one commercial voice. Provide executive leadership for C.O.R.E., establishing a unified client coverage strategy that integrates cross‑business collaboration, prioritizes resources, and advances sustainable revenue growth through coordinated execution. Design, build, and lead a scalable, enterprise‑ready commercial organization focused on strategic leadership by establishing clear roles, decision rights, performance standards, and leadership accountability to drive disciplined execution and sustainable growth. Own client‑centered operating model, and governance for Global Investment Services, ensuring the structure, workflows, and forums enable effective management control, clear escalation paths, consistent decision‑making, and alignment across regions, products, and enterprise partners. Lead coordinated client coverage and growth initiatives across the enterprise and other U.S. Bank product lines, enabling cross‑sell, solution integration, and enterprise‑client strategies. Partner closely with Product, Operations, Risk, Legal, Finance, Technology, and Marketing to ensure effective execution, strong client experience, and risk‑aligned growth. Requirements 15+ years of progressive leadership experience in institutional financial services or investment services. Proven success leading growth and organizational scale in complex, regulated environments while maintaining strong governance, compliance, and risk management discipline. Demonstrated success leading global or multi‑product client coverage organizations and driving sustainable revenue growth. Deep understanding of institutional client needs, servicing models, and buying behaviors. Strong executive presence and ability to influence senior stakeholders. Bachelor’s degree required; advanced degree preferred. Competencies Strategic Commercial Leadership Client‑Centric Mindset Executive Influence and Collaboration Go‑to‑Market Execution Complex Deal Orchestration Data‑Driven Decision Making Risk and Governance Discipline Talent Development and Performance Leadership Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Pay Range: $238,765.00 - $280,900.00. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E‑Verify program. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. #J-18808-Ljbffr Us Bank
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