Senior Desktop Support & Escalation Specialist
ISACA
ISACA is seeking a Desktop Support professional to provide expert support for workstations and collaborate with leadership at Washington University in St. Louis. The role involves software installation, ticket resolution, and system administration while ensuring excellent service quality. Applicants should have 4 years of experience in a similar environment and a strong set of communication skills. Benefits include competitive health insurance, vacation, retirement plan contributions, and family tuition coverage. #J-18808-Ljbffr
$17 - $18 per hour
...dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, chats, text, and email from Acosta, Premium and... ...software administration, Premium 360, onboarding, and eLearning support. Assists new employees and peers with daily OSC operations. Other...SeniorHourly payFull timeWork at officeShift work- About the Role The IT Support Specialist serves as the front line of support for employee technology... ...room technology, and AV equipment Escalate complex technical issues to Tier 2 or Tier... ...in IT support, help desk, or desktop support roles Experience supporting Windows...SuggestedRemote jobWork at office
$40k - $50k
...Job: We are currently recruiting an entry-level Computer Support Specialist to help manage a growing need for client consulting. This is... ...consider: IT Support Technician, Help Desk Technician, Desktop Support Technician, Computer Support Specialist, Technical Support...SuggestedFull time- Washington University in St. Louis is looking for a Technical Support Specialist I to provide daily desktop support and manage various technical issues. The candidate must have at least 2 years of experience in an enterprise environment, demonstrating strong customer service...SuggestedFull timeWork at office
- A leading IT staffing firm is seeking a Desktop Support Representative to provide onsite technical support in St. Louis, MO. The role involves troubleshooting desktop issues, supporting Windows operating systems, and assisting executive users. Candidates should have deskside...SuggestedWork at office
- ...Understands key issues that happen within the area that they support and drives for issue resolution. Guides and coaches junior team... ...NICE-TO-HAVES (HARD SKILLS): OKTA Service Now Desktop support in large office setting, with call center or helpdesk experience...SeniorWork experience placementWork at office
- ...Posted Friday, May 22, 2026 at 5:00 AM St. Louis County Library The Acquisitions Department is seeking a full-time Senior Technical Assistant to provide support as part of the Acquisitions & Collection Development department. Works on a variety of technical functions to...SeniorFull timeMonday to Friday
$21.27 - $34.61 per hour
...currently hiring for a Journeyman User Support Specialist for the Service Desk (SD) Priority... ...critical account infrastructure, and escalated network troubleshooting. This position... ...EDMS, SharePoint administration, Remote Desktop Server environments, and granular File...Permanent employmentCurrently hiringImmediate startRemote workShift workAfternoon shift$17.4 - $23.85 per hour
...students, providing assistance, guidance, and support to ensure a positive experience.... ...provide timely and effective resolutions. Escalate complex issues to the appropriate... ...07 University Title: Student Support Specialist II Internal applicants can determine...Hourly payFull timeTemporary workPart timeWork at officeWork visaMonday to FridayShift work- ...The Support Specialist IT will provide support to the Customers end-user community as per agreed... ...coordination of the fleet replacement (laptop, desktop) Responsibilities and Powers • •... ...according to given instructions • • Escalate cases to other support functions when...Local area
$56 per hour
...Title: Technology Engagement Support Specialist - AI Enablement Location: St. Louis, MO Company: Fortune 100 Food & Beverage Manufacturing... ...teams and enterprise stakeholders to connect needs, support escalation pathways, and improve visibility to digital priorities and...Hourly payWork from homeMonday to Friday$16 per hour
...Support Desk Specialist (Tier 1) – Contract Location: St Louis, MO Contract role Schedule... ...professional language Follow established escalation procedures and escalate issues... ...systems, Microsoft 365 applications, desktop and laptop hardware, printers and basic...Full timeContract workTemporary workFor contractorsRemote workMonday to FridayShift workRotating shift- Position Overview: The Technical Support Agent, L1 serves as the first point of contact for customers, providing prompt and effective... ...for troubleshooting problems, offering guidance, and escalating complex cases when necessary. Ensuring customer satisfaction through...Remote jobWork at officeImmediate start
- ...Sr IT Support Analyst The Sr IT Support Analyst is a role that combines technical expertise... ...system errors. Troubleshoot and resolve escalated support tickets. Mentorship and... ...(e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) may be advantageous....SeniorWork at office
- ...Clinical Support Specialist - Job Description 8 hour shifts 6:30am -3pm and 3pm-11:30pm Every other weekend Fair share of holidays... ...patient care, clerical responsibilities, patient safety, de-escalation, comfort, throughput, community outreach, regulatory compliance...Work at officeFlexible hoursShift workWeekend work
- ...Product Support Specialist (Diamond Sports & Golf) Rapsodo is seeking a driven, detail-oriented Product Support Specialist (Diamond Sports... ...including problem definition, resolution, and high-quality escalation when required Prioritize, manage, and close tickets within...
- ...Purpose Rapsodo is seeking a driven, detail-oriented Customer Support Specialist to support our North America customers across our Diamond... ...consistently meeting North America service-level expectations Escalate complex technical issues to engineering or product teams...
- ...experience who wants exposure to real-world IT operations, end-user support, Microsoft cloud administration, and device lifecycle... ...devices Help resolve common access and login‑related issues Escalate complex technical problems when needed Basic User Administration...
- ...Senior Accountant NextStep Recruiting is partnering with a client in the St. Louis, MO area... ...guide on technical accounting issues, and support team development. Oversee balance sheet reconciliations and resolve escalated accounting issues across business units....SeniorLocal area
- A leading nuclear medicine company seeks a Senior Principal Continuous Improvement Engineer in St. Louis, MO. The role involves executing strategies for efficient processes using Six Sigma and Lean methods, focusing on Development, Manufacturing, and Compliance. Ideal...Senior
- ...Client Support Specialist The Client Support Specialist is responsible for creating and maintaining strong professional relationships with... ...function smoothly 24/7, identifying trending issues, and escalating issues for timely resolution. Special projects assigned as...Work experience placementLocal areaRemote work
- ...psychologists, nurses, counselors, social workers, educators, and support staff work diligently to carry out the mission of providing... .... Summary: At BJK People's Health Centers, the Peer Specialist is who is responsible for assisting and empowering peer consumers...
- ...The Position: St. Patrick Center, a ministry of Catholic Charities of the Archdiocese of St. Louis, is looking for a Peer Support Specialist to serve as trusted support for veteran families in the counties surrounding St. Louis. Working collaboratively with the Supportive...Monday to FridayFlexible hours
- ...Job Description Job Description Summary of Position The Family Support Specialist serves families impacted by foster care in Franklin, Lincoln, and Warren Counties, specifically those caring for youth under the jurisdiction of the court in these regions. The role...Work at officeLocal areaWork from homeMonday to Friday
- Amentum in St. Louis, Missouri, is seeking a dedicated Administrative Support professional to provide comprehensive assistance to various NGA offices. This role requires at least 7 years of experience in Office Management and strong knowledge of MS Office Suite. Key responsibilities...SeniorWork at office
- ...and a Comprehensive Psychiatric Rehabilitation Center for adults and youth. There is an immediate opening for a Community Support Specialist Supervisor for our CPRC Program This position manages a team of seven to eight Community Support Specialists who provide...Full timeImmediate startRelocationFlexible hoursShift workDay shift
- Advantage-Solutions is seeking a Sr IT Support Analyst to combine technical expertise with leadership skills. This role involves advanced support of IT issues, mentorship, and documentation. The ideal candidate has 5+ years of experience in IT support and a relevant degree...Senior
$22 - $26 per hour
Job Overview: The Marvin Technical Support Department delivers exceptional, timely, and professional support to customers by providing expert guidance on product capabilities, limitations, special pricing, and estimating. This team collaborates cross-functionally with...Hourly payWork at officeRelocation- Job Description Client Support Specialist Reports To: Customer Care Manager Summary The Client Support Specialist, reporting to the Customer... .... Maintain detailed records of customer issues requiring escalation to provide feedback on overall processes and enhance...
- ...Senior Manager: Record to Report We are seeking a Senior Manager, Record-to-Report... ...transformation initiatives, and ongoing operational support. This highly visible role blends... ...Operations & Support Act as an escalation point for production issues, ensuring...SeniorFor contractors
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