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Commercial Property Manager Class A High Rise

TWC Services

Benefits:

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Health insurance

General Overview

The Wideman Company is seeking a driven, hospitality-forward Commercial Property Manager to lead day-to-day operations and long-term strategic direction across a dynamic commercial portfolio — including a Class A office building and Property Owners Association. This is a high-visibility role for a professional who takes pride in creating exceptional tenant experiences and maintaining properties to the highest-Class A standards.

As a key ambassador of the company’s values, you will foster strong tenant relationships, inspire cross-functional teams, and drive operational excellence across the portfolio. The Property Manager plays a critical leadership role in maximizing net operating income while maintaining exceptional property standards and delivering outstanding tenant service. This position oversees tenant relationships, operational efficiency, cost management, and approved capital expenditures, ensuring every decision aligns with long-term portfolio goals. When assigned, the Property Manager also leads tenant improvement projects, coordinating timelines and resources to deliver results.

In partnership with leasing representatives and Tenant Services Coordinator, the Property Manager supports tenant retention strategies and prepares vacancies for optimal market presentation. Success in this role requires proactive collaboration across the Wideman team, a commitment to excellence, and the ability to drive projects to completion with precision and accountability.

Commercial Property Class A experience only

Key Responsibilities

Property Operations & Maintenance

Conduct regular inspections of building systems, equipment, grounds, and common areas to ensure Class A presentation standards are maintained

Oversee janitorial, landscaping, engineering, and maintenance vendors; conduct quarterly vendor performance reviews

Coordinate preventative maintenance programs and emergency response procedures

Support capital planning initiatives and approved capital projects

Provide bi-weekly property updates to Asset Management

Tenant Relations & Customer Service

Build and maintain strong professional relationships with tenants

Manage tenant service requests and ensure timely response and resolution within established SLA standards

Oversee tenant portals, work order systems, and lease administration processes

Assist with tenant renewals, expansions, contractions, move-ins, and move-outs

Coordinate tenant engagement and retention events in partnership with the Tenant Services Coordinator

Maintain tenant satisfaction benchmarks through proactive communication and service

Financial & Budget Management

Develop and manage annual operating budgets for assigned properties

Review monthly operating reports and explain budget variances

Code and approve invoices through Yardi

Monitor accounts receivable, tenant delinquencies, and real estate tax matters

Prepare timely and accurate financial reporting in accordance with company standards

Vendor & Contract Administration

Negotiate and manage vendor contracts and service agreements

Ensure vendors maintain required insurance coverage and compliance documentation

Audit vendor contracts and certificates of insurance regularly

Risk Management

Minimize operational risk and property exposure

Monitor insurance documentation for tenants, vendors, and contractors

Support workplace safety and incident prevention initiatives

Coordinate post-incident reporting and follow-up procedures

Qualifications

Bachelor’s degree preferred

3+ years of commercial property management experience, including tenant improvement coordination

Community Association Management Certificate required or willingness to obtain within 6 months

Experience managing third-party vendors and contractors

Strong organizational, problem-solving, and multitasking skills

Excellent written and verbal communication skills

Proficiency with Google Workspace, Microsoft Office, and business software platforms

Yardi experience preferred

CPM, CFM, or RPA certifications are a plus

Valid driver’s license and reliable transportation required

What We’re Looking For

Hospitality-forward mindset with strong customer service skills

Ability to thrive in a fast-paced, collaborative environment

Strong leadership presence and accountability

Detail-oriented professional committed to operational excellence

Ability to manage shifting priorities, deadlines, and multiple stakeholders effectively

Vacancy posted 1 day ago
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