Commercial Property Manager Class A High Rise
TWC Services
Benefits:
Paid time off
Training & development
401(k)
401(k) matching
Bonus based on performance
Health insurance
General Overview
The Wideman Company is seeking a driven, hospitality-forward Commercial Property Manager to lead day-to-day operations and long-term strategic direction across a dynamic commercial portfolio — including a Class A office building and Property Owners Association. This is a high-visibility role for a professional who takes pride in creating exceptional tenant experiences and maintaining properties to the highest-Class A standards.
As a key ambassador of the company’s values, you will foster strong tenant relationships, inspire cross-functional teams, and drive operational excellence across the portfolio. The Property Manager plays a critical leadership role in maximizing net operating income while maintaining exceptional property standards and delivering outstanding tenant service. This position oversees tenant relationships, operational efficiency, cost management, and approved capital expenditures, ensuring every decision aligns with long-term portfolio goals. When assigned, the Property Manager also leads tenant improvement projects, coordinating timelines and resources to deliver results.
In partnership with leasing representatives and Tenant Services Coordinator, the Property Manager supports tenant retention strategies and prepares vacancies for optimal market presentation. Success in this role requires proactive collaboration across the Wideman team, a commitment to excellence, and the ability to drive projects to completion with precision and accountability.
Commercial Property Class A experience only
Key Responsibilities
Property Operations & Maintenance
Conduct regular inspections of building systems, equipment, grounds, and common areas to ensure Class A presentation standards are maintained
Oversee janitorial, landscaping, engineering, and maintenance vendors; conduct quarterly vendor performance reviews
Coordinate preventative maintenance programs and emergency response procedures
Support capital planning initiatives and approved capital projects
Provide bi-weekly property updates to Asset Management
Tenant Relations & Customer Service
Build and maintain strong professional relationships with tenants
Manage tenant service requests and ensure timely response and resolution within established SLA standards
Oversee tenant portals, work order systems, and lease administration processes
Assist with tenant renewals, expansions, contractions, move-ins, and move-outs
Coordinate tenant engagement and retention events in partnership with the Tenant Services Coordinator
Maintain tenant satisfaction benchmarks through proactive communication and service
Financial & Budget Management
Develop and manage annual operating budgets for assigned properties
Review monthly operating reports and explain budget variances
Code and approve invoices through Yardi
Monitor accounts receivable, tenant delinquencies, and real estate tax matters
Prepare timely and accurate financial reporting in accordance with company standards
Vendor & Contract Administration
Negotiate and manage vendor contracts and service agreements
Ensure vendors maintain required insurance coverage and compliance documentation
Audit vendor contracts and certificates of insurance regularly
Risk Management
Minimize operational risk and property exposure
Monitor insurance documentation for tenants, vendors, and contractors
Support workplace safety and incident prevention initiatives
Coordinate post-incident reporting and follow-up procedures
Qualifications
Bachelor’s degree preferred
3+ years of commercial property management experience, including tenant improvement coordination
Community Association Management Certificate required or willingness to obtain within 6 months
Experience managing third-party vendors and contractors
Strong organizational, problem-solving, and multitasking skills
Excellent written and verbal communication skills
Proficiency with Google Workspace, Microsoft Office, and business software platforms
Yardi experience preferred
CPM, CFM, or RPA certifications are a plus
Valid driver’s license and reliable transportation required
What We’re Looking For
Hospitality-forward mindset with strong customer service skills
Ability to thrive in a fast-paced, collaborative environment
Strong leadership presence and accountability
Detail-oriented professional committed to operational excellence
Ability to manage shifting priorities, deadlines, and multiple stakeholders effectively
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