Dog Daycare & Boarding Shift Leader

Job Description

Job Description

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.

Responsibilities:

• Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
• Monitor dog behavior and intervene when necessary to maintain a safe play environment.
• Train and support staff , providing guidance on handling dogs, customer interactions, and daycare procedures.
• Communicate with pet parents , addressing concerns, providing updates, and ensuring excellent customer service.
• Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
• Ensure facility cleanliness , following sanitation protocols to maintain a hygienic environment.
• Handle administrative tasks , such as check-ins, payments, and record-keeping.
• Open or close the facility , depending on shift responsibilities. (AM and PM)
• Must be able to work weekends and holidays 
• Minimum 25-35 hrs per week
• Must be able to be on call for operations
• Must be able to handle chaotic
• Must be able to be proactive & bring new ideas
• Must be able to take constructive criticism

Qualifications:

• Experience in dog daycare, pet care, or animal handling.
• Leadership skills with the ability to manage a team effectively.
• Strong communication and customer service skills.
• Knowledge of dog behavior and safety protocols.
• Ability to multitask and work in a fast-paced environment.
• Pursing bachelors or post graduate
• Client relations