Lending Center Processor

Lending Center ProcessorVia Credit Union is seeking a Lending Center Processor reporting to the VP of Consumer Loans. The Processor is responsible to process all approved applications that are received through the lending center platform and assist in the completion of all loan documents through electronic methods or by assisting in the completion of documents for closing at a branch, open new accounts requested online, and process skip pay requests.Scheduled hours are Tuesday - Thursday 8:15 - 4:30, Friday 8:15 - 5:00, and Saturday 8:15 - noon unless otherwise specified. The position is eligible for incentive pay.Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions:Gather loan data to prepare documentsAssist in setting up payment optionsTrack titles and other paperwork associated with loansFollow-up with members or other departments as neededAdhere strictly to credit union policies and proceduresInform members of decisions in a timely manner, to include Adverse Action NoticeShare features and benefits of products/servicesBe willing to offer suggestions that would enable us to provide better servicesCorrectly and accurately identify members for BSA and CIP purposesReview loan documents for accuracy to loan approvalBe prepared to answer member questionsOther duties as assignedSkills & Abilities:Education: High School Diploma or equivalentExperience:Demonstrated accuracy and attention to detailData entry experienceDemonstrated strong interpersonal skills, necessary in working with members and colleaguesDemonstrated ability to work independentlyComputer Skills: Basic computer skills including Word and ExcelCertifications & Licenses:Position Expectations:Demonstrate honesty and integrity and be seen as credible in the workplace.Accept responsibility and be accountable for your actions.Demonstrate ability to take care of the members' needs while following company procedures.Demonstrate and model strong interpersonal skills to handle sensitive and confidential situations, maintain a positive and respective attitude.The ability to formulate sound decisions using the available information.Act as a role model within and outside of the department.Adhere to company policies and procedures.Excellent organizational skills and initiative to improve processes.Communicate regularly with department head about issues.Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.Benefits Summary:Health, Life & Disability CoverageAffordable medical, dental, and vision (employer co-pay)Prescription Drug Plan included in the medical insuranceEmployee Assistance Program included in the medical insuranceFlexible Spending Account – Dependent CareFlexible Spending Account – Unreimbursed MedicalBasic Life Insurance (employer paid)Voluntary Life & AD&DLong Term Disability (employer paid)Travel AD&D (employer paid)Paid Time OffVacationSick: 72 hours annuallyUnused hours rolled over to a Sick BankPersonal: 16 hours annuallyFree Saturday (after 1 year)Holidays: 9 paid holidaysCommunity Service Day: Employer paidBereavement PayFinancial & Retirement PlanningCompetitive PayAnnual Performance ReviewsIncentive Pay: Some positions qualify for incentive pay401(k):Safe Harbor Non-Elective (employer paid)Elective Deferral: Employee contributionCompany Match: Employer contribution, dollar for dollar, up to 3% of annual compensationDiscretionary Profit SharingPhysical Demands:N (Not Applicable) Activity is not applicable to this position.O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)Occasionally: Stand, Climb, Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbsFrequently: Walk, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbsConstantly : Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or lessNot Applicable : CrawlWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.