Remote - Inbound Customer Service Representative (Voice & Email)

OneTouch Direct

Join Our Team as a Remote Inbound Customer Service Representative!

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

We are seeking dedicated and enthusiastic bilingual individuals to join our customer service team! As a Remote Inbound Customer Service Representative, you will provide exceptional support to our diverse customer base, assisting them in both English and another language of your choice. Your contributions will ensure that every customer feels valued and understood.

Do you have strong English communication skills and a passion for helping customers? Join our team and deliver world-class support through voice and email channels.

Responsibilities

Handle inbound customer inquiries via phone calls and email.
Provide clear, timely, and professional solutions.
Ensure a positive and satisfactory customer experience.
Document interactions and follow up on cases.

Employment Conditions

Base salary: $2,400,000 COP
Connectivity allowance: $100,000 COP
Transportation allowance: per Colombian law
Schedule: 36 hours per week
Operating hours: 8:00 a.m. – 9:00 p.m.
Work modality: Remote (operations)
Contract type: Indefinite term

Training

Duration: 1 week
Modality: On-site at Connecta 80 facility
Nesting: 1 week with operational support

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Remote - Inbound Customer Service Representative (Voice & Email) in United States vacancy

Remote - Inbound Customer Service Representative (Voice & Email)
...Join Our Team as a Remote Inbound Customer Service Representative! OneTouch Direct is not your typical Call Center. Founded in 1998, we have since... ...Join our team and deliver world-class support through voice and email channels. Responsibilities Handle...
Remote work
Contract work
OneTouch Direct
Floral Park, Nassau County, NY
5 days ago
Inbound Vacation Sales Representative ($55K-$100K+ per year)
$55k - $100k
...The Inbound Vacation Sales Representative role is a commission-driven sales... ...delivering exceptional customer service. Key... ...skills with excellent voice tonality and inflection... ...technology including: Email and messaging... ...Opportunity to transition to remote work after 90 days....
Remote work
Bi-weekly pay
Flexible hours
Holiday Inn Club Vacations
Orlando, FL
5 days ago
Inbound Customer Service Agent - Consumer Relations (Remote)
...Inbound Customer Service Agent – Consumer Relations (Remote) Interested in joining us on our journey? Since 1990, Advanced... ...up with customers using phone, email, or text to resolve appliance-... ...an environment where all voices are heard, valued, and encouraged...
Remote work
Weekly pay
Full time
Temporary work
Work at office
Local area
Work from home
Monday to Friday
Flexible hours
Shift work
GE Appliances
United States
1 day ago
Remote Inbound Customer Service Representative
$15.75 per hour
...deliver a future of possibilities for our customers. The Role This is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical... ...company's success and each team member has a voice. CCC employee engagement and job...
Remote work
Hourly pay
Full time
Monday to Friday
Weekday work
CCC Information Services Inc.
Remote
14 days ago
Remote Inbound Sales Representative
$55k - $75k
...up to $85k+. Our Sales Representative, Inbound Remote position is available for... ...warm leads, consulting with customers on their insurance needs... ...the quality products and services they need to embrace today... ...feedback and amplifying the voices of our seven Employee Resource...
Remote work
Work experience placement
Work at office
Local area
Work from home
Shift work
Weekend work
Day shift
Weekday work
Liberty Mutual Insurance
United States
4 days ago
Customer Service Representative - October 2026 Start - Inbound Only
$16.72 per hour
...Remote Inbound Call Center Representative Make an Impact Without Leaving Home Looking for a remote... ...Whether you're experienced in customer service or looking to grow your career, we... ...it is fraudulent. Please report suspicious messages to [email protected].
Remote work
Hourly pay
Full time
Contract work
Local area
Home office
Shift work
Principle Choice Solutions LLC
Tucson, AZ
5 days ago
Inbound Benefit Enrollment Call Center Customer Service Representative
$18.5 per hour
...HIRING!! A-Line is seeking Customer Service Representatives to support members with benefit... ...customer support. INBOUND BENEFIT ENROLLMENT CALL CENTER... ...Location: San Diego, CA (Remote or Onsite) Pay Rate: $18.... ...phone calls, web chat, and email communications. This position...
Remote work
Work at office
Local area
Immediate start
Monday to Friday
Shift work
A-Line Staffing Solutions
San Diego, CA
2 days ago
Inbound Sales Representative
$150k - $200k
...looking for enthusiastic Inbound Sales Representatives to join our growing... ...in dental implant services, known for our... ...productivity benchmarks. Customer-Centric Approach:... ...~ In-Office or Remote work options from 8... ...phone calls, texts, and emails-to reach prospects in...
Remote work
Temporary work
For contractors
Work at office
Monday to Friday
Flexible hours
Night shift
Day shift
Nuvia Dental Implant Center
United States
2 days ago
Inbound Sales Representative
...Sales Representative At Pavago, we are hiring for one of our clients... ...role will focus on converting inbound leads, building referral partnerships... ...inquiries. Conduct phone, email, and text follow-ups with... ...available home health care services. Clearly communicate the...
Remote work
Local area
Immediate start
Pavago
United States
2 days ago
Inbound Sales Representative (Remote/Central Time)
$45.76k
...Inbound Sales Representative As an Inbound Sales Representative at A Place for... ...pre-screened leads working remotely from your home office as... ...families Educate families on customized senior care options, and... ...and via recruiting emails that are illegitimate and...
Remote work
Hourly pay
Work at office
Home office
Shift work
Weekend work
Afternoon shift
A Place for Mom
United States
3 days ago
Inbound Sales Representative
$45.76k
...Inbound Sales Representative (Remote/Eastern Time) 6 days ago Be among the first 25 applicants... ...Educate families on customized senior care options, and... ...senior care advisory service, A Place for Mom helps hundreds... ...and via recruiting emails that are illegitimate and...
Remote work
Hourly pay
Full time
Work at office
Home office
Shift work
Weekend work
Afternoon shift
A Place for Mom
United States
2 days ago
Inbound Call Center Agent FT ON-SITE Houston TX
$17 per hour
...provide a vast range of services to optimize... ...and confirmation, customer support, third-party... ...are looking for remote customer-oriented service representatives who provide high-level... .... Take consistent inbound calls specific to... ..., and friendly voice High-Level People...
Remote work
Full time
AnswerNet
Houston, TX
5 days ago
Remote Inbound Customer Support Specialist
A customer support company is seeking to hire an Inbound Customer Service Representative to work from home. In this role, you will support customers by answering queries through phone, email, online chat, and social media. The ideal candidate will possess excellent communication...
Remote work
Work from home
PerunHR
United States
2 days ago
Remote Freelancer Inbound Sales Representative Spanish Speaker (C1 Minimum)
...Remote Freelancer Inbound Sales Representative Spanish Speaker (C1 Minimum) We are currently... ...you will handle incoming customer requests from clients already... ...in the product or service. Your objective is to understand... ...Manage incoming calls, emails, or chat inquiries...
Remote job
Freelance
Currently hiring
Monday to Friday
Day shift
Cross Border Talents
Albemarle, NC
1 day ago
Inbound Call Center Representative
$19.99 per hour
...Inbound Call Center Representative Great Lakes Credit Union is hiring great people... ...team! Join a team where your voice makes a difference! We... ...a fully on-site position. Remote or hybrid work arrangements... ...members, delivering exceptional service in a fast-paced, high-...
Remote work
Hourly pay
Monday to Friday
1 day per week
Great Lakes Credit Union
Deerfield, IL
1 day ago
Remote Customer Service Representative
$350 per month
...the USA, and Top Remote Workplace, Kobie is... ...Awards for outstanding customer service provided to our... ...ll be more than a voice. You'll be the... ...a high volume of inbound calls to meet and... ...and confidence. Represent Kobie's values in... ...you'll receive an email invite to complete...
Remote work
Full time
Work at office
Work from home
Flexible hours
Shift work
Weekend work
Afternoon shift
Kobie Marketing
United States
2 days ago
Remote Inbound Customer Support Specialist
...AnswerNet is seeking remote customer service representatives to handle daily inbound calls and, when needed, outbound calls using client-provided tools. You will document... ...of call center experience, a clear professional voice, and strong communication skills. A High School...
Remote work
AnswerNet
New York, NY
1 day ago
Inbound Sales Representative
$60k - $80k
...Inside Sales Representative – Smooth Closing | Austin,... ...Representative, you're the first voice a homeowner hears... ...deal Entice customers to use our services again by following up via phone calls, emails, or other forms of... ...Respond to inbound leads quickly and with...
Work at office
Smooth Closing
Austin, TX
7 hours ago
Sales Development Representative, Inbound
...Join Vanta as an Inbound Sales Development Representative At Vanta, our mission is to help businesses... ...Vanta through cold calling, emails, and social outreach to prospective customers Manage your own book of... ...~ Health & wellness and remote workplace stipends ~...
Remote work
Work experience placement
Work at office
Flexible hours
3 days per week
Vanta
San Francisco, CA
4 days ago
Sales Development Representative (Inbound | Healthcare)
...Sales Development Representative (SDR) to support... ...comfortable handling inbound leads, qualifying... ...to healthcare services, medical products... ...inbound calls, emails, and web inquiries... ...in a sales, customer support, or appointment... ...working remotely, with fluency in...
Remote work
Full time
Work experience placement
Hirehangar
Remote
a month ago
Sales Development Representative, Inbound
...construction and field services contractors have had to... ...grown to thousands of customers and tens of millions in... ...scaling it fast. As an Inbound SDR, you'll be the first... ...engaging across phone, email, and other channels... ...year. Hybrid vs. Remote Approach: We believe...
Remote work
Part time
For contractors
Work at office
Flexible hours
3 days per week
Miter
New York, NY
4 days ago
Customer Service Representative - Remote
...Customer Service Agent We are seeking a Customer Service agent... ...This job entails answering inbound calls and proactively assisting... ...is a full-time, 100% remote opportunity. Monday -... ...& outgoing phone calls & emails Respond to client voice messages & emails Account...
Remote work
Full time
Local area
Monday to Friday
Local Splash
United States
2 days ago
Sr Account Exec - Voice Specialist
$270k - $334k
...Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging... ...experiences through mobile messaging, voice, and email. Whether you need to verify users or... ...support. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever...
Remote work
Flexible hours
Sinch
Brooklyn, NY
4 days ago
Remote Customer Service Representative
...Remote Customer Service Representative Brand: Essilor and Subsidiaries Location: Dallas, TX... ...stock availability. Takes inbound phone calls for up to 90%... ...clear, professional speaking voice Strong verbal and written... ...at (***) ***-**** or email ****@*****.***...
Remote work
Minimum wage
Full time
Local area
Shift work
EssilorLuxottica SA
Dallas, TX
1 day ago
Remote Inbound Customer Service Representative
$16 per hour
...Remote Customer Service Representative - Ken Garff Listening Center The Ken Garff Listening Center is a contact center that is currently looking for... ...from distractions Here's what you'll be doing: Answer inbound customer calls promptly and professionally. Determine the...
Remote work
Hourly pay
Full time
Temporary work
Monday to Friday
Flexible hours
Weekend work
Ken Garff Automative
Draper, UT
1 day ago
Inbound Customer Service Representative - Work At Home
...Inbound Customer Service Representative - Work At Home Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns... ...product or service. You're literally the voice of the brand, and a strong...
Work from home
Perun HR
Loma Linda, MO
4 days ago
Inbound Call Center Representative
$65k
...Mavis Discount Tire - Inbound Sales Representatives ($2,400 New Hire... ...You'll Be Doing:Be the voice of Mavis, answering inbound calls from customers ready for tire and automotive... ...of sales or customer service... ...755 or by sending an email to ****@*****.***...
Weekly pay
Local area
Mavis Tire Supply
Millwood, NY
more than 2 months ago
Inbound Call Center Representative
$65k
...at Discount Prices - Inbound Sales Representatives ($2,400 New Hire... ...calls from ready-to-buy customers ~ Fast-Paced Sales... ...Be Doing: Be the voice of Mavis ,... ...tire and automotive services Listen actively and... ...55 or by sending an email to ****@*****.***...
Weekly pay
Local area
Weekend work
Mavis Tire Supply
Yorktown Heights, NY
19 days ago
Inbound Sales Consultant
$19 - $19.25 per hour
...why.Job Summary:Takes inbound sales calls from small... ...genuine and engaging customer experience while actively... ...marketing, and other services.Meets monthly... ...orders for callers that represents a premium printing supplierPreferred... ....com.SummaryLocation: Remote, MN, USA; Remote, WI,...
Remote work
Hourly pay
Full time
Work at office
Deluxe Corporation
Texas
2 days ago
Inbound Sales Representative
$60k - $80k
...Inside Sales Representative – Smooth Closing | Austin,... ...Representative, you're the first voice a homeowner hears... ...deal • Entice customers to use our services again by following up via phone calls, emails, or other forms of... ...reports Respond to inbound leads quickly and with...
Work at office
Smooth Closing
Austin, TX
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote - Inbound Customer Service Representative (Voice & Email). Be the first to apply!