Sr Operations Analyst

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual to join our team as a Sr Operations Analyst!

We are seeking a Sr Operations Analyst to support the delivery of a portfolio of energy efficiency and demand response programs for a large electric utility in Eastern Pennsylvania. This role will play a critical part in ensuring accurate, timely program data, reporting, and operational performance across multiple program components, including residential (income eligible), commercial, and demand response offerings.

This position sits at the intersection of program operations, data analytics, and system integration. The ideal candidate will support program teams through data management, reporting development, and cross-functional coordination, while also contributing to broader program oversight and continuous improvement efforts. The role will regularly collaborate with internal program staff, IT teams, subcontractors, and client counterparts to ensure seamless data flow, reporting accuracy, and compliance with program requirements.

Program and operations support roles are primarily internal-facing, focused on enabling efficient program delivery, but may also include direct interaction with clients, partners, and subcontractors as needed.

For this exciting career opportunity, you're a great fit if you can...

• Support program delivery through management, validation, and analysis of program data across multiple systems and stakeholders
• Develop, maintain, and enhance reporting tools and dashboards (including Power BI) to support program tracking, invoicing, and performance reporting
• Coordinate data integration efforts between internal platforms, client systems, and subcontractor tools, ensuring accurate and timely data exchange
• Partner with internal and external IT teams to support system integrations, including testing, troubleshooting, issue resolution, and ongoing maintenance
• Assist in defining data requirements, mapping logic, and validation processes to ensure high data quality and alignment with reporting expectations
• Support invoicing and reporting processes by ensuring data completeness, accuracy, and compliance with contractual requirements
• Monitor program performance metrics and provide insights to support program management and decision-making
• Contribute to process improvements, workflow optimization, and standardization across program operations
• Coordinate across cross-functional teams (program, finance, IT, subcontractors) to support program execution and issue resolution
• Support ad hoc analysis, reporting requests, and program operational needs as they arise

In this exciting career opportunity, you will have...

• 5-8+ years of relevant experience in program operations, data analytics, system integration, or related field (level/title flexible based on experience)
• Proficiency in Microsoft Excel; experience with Power BI or similar reporting/visualization tools preferred
• Experience working with large datasets, multiple systems, and data validation processes
• Experience with data integration tools, automated data pipelines, or system-to-system data transfers preferred
• Demonstrated ability to interpret data requirements, identify data quality issues, and implement solutions
• Experience coordinating with IT teams on system integrations, testing, and issue resolution
• Strong organizational skills with ability to manage multiple priorities across a complex program environment
• Excellent communication skills and ability to work across internal teams, clients, and external partners
• Experience supporting utility, energy efficiency, or demand response programs preferred but not required
• Bachelor's degree preferred or equivalent professional experience

Target Compensation

$80,000 - $90,000

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range
$74,000.00 - $111,000.00
Currency
USD
Type
Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.