Administrative Assistant

Job Description

Job Description

We are looking for an Administrative Assistant to support a busy credit union team in Richmond, Virginia through a Contract position. This role focuses on coordinating administrative activities tied to loan files, reviewing documentation for completeness, and assisting with funding and disbursement tasks. The ideal candidate brings strong organizational ability, careful attention to detail, and the capacity to manage multiple priorities in a fast-paced office environment.

Responsibilities:
• Provide day-to-day administrative support for loan-related operations, ensuring records and paperwork are handled accurately and on time.
• Examine loan documents for completeness, consistency, and adherence to credit union guidelines before files move forward.
• Assist with funding and disbursement activities by preparing, tracking, and organizing required documentation.
• Enter and update information in internal systems with a high degree of accuracy while maintaining organized file records.
• Respond to inbound calls and greet visitors professionally, directing inquiries to the appropriate team members as needed.
• Support front-office and receptionist functions to help maintain efficient daily operations across the branch or office.
• Coordinate with internal staff to resolve missing information, documentation issues, or status questions related to loan processing.
• Help maintain compliance with established credit union policies and administrative procedures throughout the workflow.• Previous experience in administrative support, office coordination, or a similar business support role.
• Familiarity with loan documentation review, processing support, or related financial services administration.
• Strong data entry skills with consistent accuracy and attention to detail.
• Ability to manage inbound phone communication and provide attentive front-desk or receptionist support.
• Working knowledge of administrative office practices and standard recordkeeping procedures.
• Understanding of credit union policies or the ability to quickly learn and apply regulated procedures.
• Strong organizational and time-management skills with the ability to work effectively in a fast-paced environment.