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Senior Risk Program Manager - Fraud & Disputes Enablement (Fully Remote)

Mercury

  • Mercury is building a complete financial stack for startups, and Risk protects customers and the financial ecosystem.
  • You'll join the Fraud & Disputes Enablement team, a shared-services group supporting Quality Control, Learning & Development, and Program Management.

Role Summary:

  • This is a generalist program management role for someone who builds programs from zero to one.
  • You'll lead Bank Charter Readiness work, run operating reviews, and use data to drive continuous improvement.

What You'll Do:

  • Lead Bank Charter Readiness by translating regulatory expectations into clear, sequenced work plans.
  • Own goal tracking and reporting for Fraud & Disputes, including OKRs and dashboards.
  • Use data and AI to improve quality, productivity, and compliance across risk operations.

What You'll Bring:

  • 5+ years of program management experience in risk, compliance, fraud, disputes, or operations.
  • Working knowledge of regulated banking and experience with regulators, examiners, or auditors.
  • Strong data skills and experience using AI and automation to improve work.
Mercury

Mercury is a fintech company building a complete financial stack for startups. It values diversity and belonging and is an Equal Employment Opportunity employer.

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Vacancy posted 3 days ago
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