Sales Associate Redwood City

Join Our Team!

At Party Teller (formerly ROC Party), we believe every celebration deserves to be unforgettable. We are a fast-growing specialty retailer offering Halloween merchandise, holiday décor, party supplies, balloons, gifts, and seasonal products that help our customers create memorable moments year-round.

Party Teller is a fast-growing specialty retailer bringing celebrations to life through balloons, decorations, costumes, tableware, gifts, and party essentials. We are building a customer-first culture focused on outstanding service, creative merchandising, and an enjoyable shopping experience.

If you enjoy working with people, love celebrations, and thrive in a fast-paced retail environment, we'd love to meet you.

What You’ll Do

The Sales Associate is responsible for delivering exceptional customer service while maintaining an organized, clean, and fully stocked sales floor. This role assists customers with product selection, operates the cash register, replenishes merchandise, and helps create a fun shopping experience.

Sales Associates play an important role in ensuring every customer leaves ready to celebrate.

Essential Responsibilities

• Greet every customer with a friendly and welcoming attitude.
• Assist customers in selecting products for birthdays, holidays, weddings, graduations, baby showers, and other celebrations.
• Operate the POS system accurately and efficiently.
• Process cash, credit card, and other payment transactions.
• Stock merchandise and replenish shelves throughout the day.
• Maintain attractive merchandise displays and promotional presentations.
• Help organize balloons and party decorations.
• Maintain store cleanliness and organization.
• Receive and process merchandise deliveries.
• Assist with inventory counts and loss prevention.
• Support seasonal floor sets and store resets.
• Follow all company safety, operational, and customer service standards.
• Perform other duties assigned by store leadership.

Required Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience preferred but not required.
• Positive attitude and strong communication skills.
• Ability to work in a fast-paced environment.
• Dependable and punctual.
• Ability to lift up to 40 pounds.
• Ability to stand and walk for extended periods.
• Flexible schedule, including evenings, weekends, holidays, and peak seasons.

Preferred Qualifications

• Party retail experience
• Balloon handling experience
• Cashier experience

Compensation & Benefits

Starting Pay: $20.00/hour

In addition to competitive hourly pay, Party Teller offers opportunities to earn additional incentives based on individual and store performance, including sales performance and membership enrollment programs.

Benefits and perks may include:

• Medical, Dental & Vision Insurance for eligible employees
• Paid Time Off (PTO)
• California Paid Sick Leave
• Employee Discount
• Performance-Based Incentive Opportunities
• Training and Development
• Career advancement opportunities to roles such as Assistant Store Manager, Store Manager, and future multi-store leadership positions

Why Join Party Teller?

At Party Teller, we're more than a retail store—we help customers celebrate life's biggest moments. From Halloween and holiday décor to birthdays, balloons, and special occasions, our team creates memorable shopping experiences every day.

This is an exciting opportunity to join a growing company where your leadership will directly influence our success. You'll have the chance to make a meaningful impact, build strong teams, and grow your career alongside an expanding retail brand.

If you're passionate about retail leadership and ready to take the next step in your career, we'd love to hear from you.