Personal Lines Client Service Associate

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools that make it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape, at your fingertips. Here, you’re not just improving clients' risk profiles— you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We’re looking for a Personal Lines Client Service Associate to join our team in San Diego, CA or Murrieta, CA. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence. How You’ll Make an Impact You’ll play a key role in supporting our clients and ensuring their needs are met. From handling renewals to processing certificates of insurance, you’ll keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high‑quality results and meeting compliance standards. Responsibilities Contribute to the renewal process by delivering timely and high‑quality solutions to clients. Support new business activity by handling new business applications, compiling client information, and preparing high‑quality and accurate proposals for potential clients. Process certificates of insurance and ensure all client and policy data is up‑to‑date in Gallagher’s systems. Work with your team to improve processes, meet goals, and maintain high productivity standards. Conduct regular audits to ensure compliance with regulations and service standards. Use Gallagher’s technology to enhance productivity and deliver quality results. Manage multiple priorities effectively, ensuring all tasks are completed on time. Build strong relationships with clients and their representatives, ensuring they feel supported and valued. About You Core Qualifications A high school diploma or GED. Minimum 1+ years of relevant work experience. Willingness to obtain a Property and Casualty license within 60 days, with our support. Proficiency in Microsoft Office. A desire to build relationships and deliver results. Adaptability and resilience in managing shifting priorities. A collaborative mindset to work with teams across Gallagher. Preferred Qualifications An Associate’s degree, professional certification, or equivalent training. Experience in managing client relationships. Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including previous experience, education, pay market/geography, and more. On top of a competitive salary, we also offer a wide range of benefits. Minimum Core Benefits Medical, dental, and vision plans, which start from day one. Life and accident insurance. 401(k) and Roth options. Tax‑advantaged accounts (HSA, FSA). Educational expense reimbursement. Paid parental leave. Additional benefits Digital mental health services (Talkspace). Flexible work hours – availability varies by office and job function. Training programs. Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. Charitable matching gift program. And more… We value inclusion and diversity Inclusion and diversity is a core part of our business, and it’s embedded into the fabric of our organization. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including but not limited to recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr Gallagher