Senior Benefits Analyst - 401k Plans

Responsible for managing and administering SCI’s 401(k) plan, managing compliance issues (e.g., ACA) and researching, evaluating and administering company benefit programs that attract and retain associates while ensuring compliance with all federal and state regulations. Functions as a liaison between vendors and associates.

Job Description

Benefits Administration

• Administers all aspects of SCI’s $2B 401k plans (one union plan and one non-union), as well as a defined contribution plan in Puerto Rico (e.g., vendor management, communications, funding, audit, etc.).
• Additional benefit programs such as Employee Discounts.
• Responds to associate inquiries received through the Company’s internal call center.
• Manages annual audits of retirement plans and submission of 5500s
• Manages annual 1095Cs and delivery to participants.
• Conducts monthly and annual ACA review for benefits eligibility
• Reviews 2nd level benefits appeals and provide recommended resolution to Benefits Manager in accordance with company policies, procedures and federal and state regulations.
• Supports HR Directors and Business Partners on escalated associate issues that require issue resolution with 3rd party administrators.
• Coordinates delivery of communications, educations and earning materials from internal and external sources to drive engagement with SCI benefits (mostly retirement plans).
• Partners with HRIS on requirement gathering on new benefit interfaces integrating technical and functional.

Vendor Relationship

• Audits and processes for payment invoices for each provider of benefit services.
• Develops and maintains relationships with vendors, insurance carriers, third-party administrators who provide direct benefits customer support to SCI’s associates and managers.
• Assists in the creation and reviews business process requirements documents related to services SCI’s by 3rd party providers.
• Analyzing and identifying trends with system interface issues to determine “root cause” and provide solutions to correct the issue.

Benefits Compliance

• Reviews weekly, monthly or annual reports and system interfaces to ensure enrollments are processed according to plan documents and federal/state regulations. Ensures that all exception/errors reports are worked and corrected in a timely manner.
• Responds to court orders, medical support orders and other required documents as they relate to Benefits programs.
• Responsible for maintaining all records, files and historical documentation to ensure accurate and total compliance with SOX audit requirements.

Benefits Research and Analysis

• Performs special projects as assigned.
• Assists in the annual enrollment process:
• Develops benefit communications, SPD’s and plan documents
• Reviews and provides sign-off on system setup with third-party benefit vendor
• Researches and analyzes SCI’s benefit programs and assists in the development of recommendations for development/implementation on new programs or offerings.
• This description is not an all-inclusive list of the essential functions or duties related to this job.

MINIMUM REQUIREMENTS

Education

• Bachelor’s Degree in Human Resources, Business or comparable degree

Experience

• Five (5) years of experience working with Defined Contribution plans and Benefits Compliance

Knowledge, Skills and Abilities

• Strong knowledge of benefit terms and the laws and regulations (federal, state and local) related to benefit plans such as ERISA, COBRA, HIPAA, and the interrelationship of each; especially as they apply to defined contribution plans
• Must have strong experience with Workday as it relates to the Benefits modules. Must understand how to translate requirements into Workday configuration, and how to create new benefit/policy requirements into Workday system requirements.
• Excellent interpersonal skills, oral and written communication skills and ability to work effectively with people at all levels of the company
• Ability to work in a team environment with a strong customer service focus, when necessary, must be able to work independently
• Knowledge and proficiency with PC applications including MS Office
• Detail oriented and demonstrated commitment to completing assigned responsibilities with a high level of accuracy and timeliness

WORK CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions
• Limited local and/or multiple location traveling required
• Comply with Corporate dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• May climb stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises