Retail Sales Associate - 2498

$15.00 to $18.50 per hour We offer an easily achievable commission structure that pays you for every transaction you process! We can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate. Perks And Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week of vacation after completing one year of active employment and two weeks of vacation on each anniversary date thereafter (up to 120 hours after five years). Sick/Personal: Eligible employees are granted 8 hours after 6 months of employment for the first year and 16 hours each anniversary thereafter (up to 24 hours after five years). Employee discounts are available on the first day of active employment. Tuition reimbursement with FirstCash Education (up to $2,000 per year) is available to full‑time employees who meet the minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive and professional manner to process sales, loans, and other transactions. They thrive on engaging with customers and assist with inquiries and problem resolution. The associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity. Actual pay is based on factors such as location, qualifications, and experience. Responsibilities Greets and interacts with all customers to build rapport and recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and maintains the merchandise display. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes assigned training. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi‑task in a fast‑paced environment. Proficient in basic math calculations. Cash handling experience is preferred. Ability to work in multiple locations, as business needs dictate. Must have a flexible retail schedule, including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process. Note: The information in this description is not an all‑inclusive list of duties and responsibilities. Management has the discretion to assign or reassign duties. Duties may change due to reasonable accommodation or other reasons. If you are offered a position, the company requires agreement to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skills applicable to the position. Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. The policy of FirstCash is to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash