Retail Sales Associates

Location: Cox Communications, Inc. This position must be performed at a specified Cox location. Remote work is not permitted. Compensation: Base hourly pay ranges from $15.29 to $22.88, varying by location and experience. Eligible for an annual incentive/commission target of $15,348.00. Ever stepped into a retail store and had a phenomenal customer service experience? How would you like to be responsible for creating those experiences with the potential of earning $50,708 per year? Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. What You’ll Do Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs. Meet or exceed targets regarding customer experience, sales, and retention. Assist with the opening and closing of one of our store retail environments. Properly handle cash. Engage in workshops, special events, and product demos. Support fellow sales agents when needed. Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes. May be required to work in other locations within the same geographical area. What’s In It for You As part of a customer loyalty‑driven team, there is a variable targeted total compensation of $50,708. Targeted total compensation may vary based on factors including location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full‑time hourly base rate of $17 per hour plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to two months to adjust to commission earnings. We want you to feel cared for and respected. That starts with Cox’s highly competitive pay plus an uncapped commission plan and other compensation perks such as 401(k) with company matching, comprehensive medical benefits, and more. We also offer free Internet and other Cox‑discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and additional benefits. Qualifications – Minimum HS diploma/GED or up to 2 years of relevant work experience. Ability to meet established sales, retention, and customer experience targets. Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions. Ability to build relationships and adapt to a diverse customer base. Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment. Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services. Computer literacy with an aptitude for learning communication products, services, and accessories. Willingness to work a flexible schedule which includes weekends, evenings, and holidays. Ability to lift 25–50 pounds to help manage stock room inventory. Fluency in Spanish, both written and spoken (preferred). Qualifications – Preferred Some college experience with a focus on sales, business, and/or management. One year of experience in a related field (e.g., Sales, Retail Sales, Service Industry). Experience selling wireless/mobile products. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Additional paid time off is available for bereavement leave, voting, jury duty leave, volunteer time off, military leave, and parental leave. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. #J-18808-Ljbffr CCI CCI Corporate Services, LLC