Content Moderator (onsite Austin)

Job Title: Content Moderator (onsite Austin) Location: 13929 Center Lake Dr, Austin, TX, 78753 – Parmer 4.2 Suite 125 Hours: Shift times vary between 7am–4:30pm CT (6‑month contract) Compensation: $20 per hour Job Description The Content Moderator will carefully examine diverse content formats (text, images, videos & audios) to identify and flag issues such as factual inaccuracies, harmful or offensive language, biased or discriminatory content, and potential policy violations. The role also ensures the accuracy, relevance and coherence of content generated by our AI models and accurately labels and categorizes content to improve machine learning performance. Additional Job Duties English Communication (Written & Spoken): Clearly and concisely communicate findings, recommendations, and concerns in written reports and documentation. English Comprehension: Read/listen and understand complex technical documentation, AI‑generated content and related research papers. Adaptability and Ambiguity Tolerance: Thrive in dynamic and uncertain environments and navigate evolving challenges. Stress Tolerance (Resilience): Maintain composure and productivity under pressure while managing competing priorities. Analytical Decision‑Making: Critically analyze data to make objective assessments. Attention to Detail: Meticulously examine model outputs for subtle biases, errors or risks. Emotional and Social Awareness: Understand societal impact of AI models and consider diverse perspectives. General Awareness: Stay informed on current trends, best practices and ethical considerations in AI development. Content Moderation Simulation: Assess potentially sensitive or harmful content with objectivity following guidelines. Requirements HS diploma or GED Familiarity with AI concepts and machine learning Ability to work independently and as part of a team Preferences Bachelor’s degree in English or a related field Experience in content moderation, voice‑call center or quality assurance Employment may be conditioned on successful completion of a post‑offer drug screening in accordance with applicable state law. Wipro provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. #J-18808-Ljbffr Wipro Technologies