Real-Time Call Center Adherence Coordinator
AAA Auto Club Enterprises
AAA Auto Club Enterprises in Costa Mesa, CA is seeking a Real Time Adherence (RTA) Coordinator to support our Workforce Management team. You will monitor real-time call center performance, staffing levels, and schedule adherence to ensure service levels are met. Responsibilities include making real-time staffing decisions, managing attendance and schedule exceptions, coordinating overtime, and providing operational reporting. #J-18808-Ljbffr AAA Auto Club Enterprises
Vacancy posted 3 days ago
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