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Senior Customer Success Manager, Transit Tech

Clever Devices

Clever Devices, based in Syosset, NY, is seeking a Customer Success Manager responsible for ensuring customer satisfaction and managing relationships with demanding clients. You will leverage customer service knowledge and analytics to improve service delivery. The ideal candidate will be proactive, communicate effectively with both internal and external stakeholders, and focus on continuous improvement to enhance customer retention. This role includes responsibilities such as coordinating service meetings, managing escalations, and tracking customer satisfaction metrics. #J-18808-Ljbffr Clever Devices

Vacancy posted 2 days ago
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