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Customer Success & Retention Specialist

OhioX

Matic is seeking a Customer Service Representative to be the voice of the company, handling inbound calls to answer questions, resolve concerns, and keep customers satisfied. You will provide frontline support by phone, email, and text, work to retain customers at risk of cancellation, articulate the value of Matic, and upsell bundled products where applicable. This role offers a competitive hourly rate and robust benefits in Columbus. #J-18808-Ljbffr OhioX

Vacancy posted 3 days ago
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