Care Coordinator

Job TitleOperation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.Benefits include 9 paid holidays per year, 3 weeks of PTO per year (which increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment). Other benefits include medical/dental/vision/life insurance, 401k matching, tuition reimbursement, continuing education, reimbursement for professional certifications, licensure and qualified supervision.General DescriptionResponsible for managing the referrals that come for PAR's services (phone lines, CAM, external entities, and internal referrals). Responsible for screening clients for admission into our services, ensuring they meet the necessary criteria for substance abuse and mental health treatment. Duties include conducting initial assessments, reviewing treatment consents, and explaining patient rights and responsibilities. Manages the intake process, including financial reviews and documentation. Using telehealth services for clinical screenings and counseling. Performs various administrative tasks as assigned. Care Coordination for clients to include intake, discharge planning, outreach, and linkages to other services both within and without PAR.Scope of PracticeScreenings and other diagnostic questionnairesClient Intake ProcessReferral to appropriate level of care and servicesCare coordinationClinical Documentation & ComplianceCrisis interventionDocumentation of progressKnowledge, Skills, Abilities, and CompetenciesUnderstanding the complex nature of our clients:Knowledge of substance use, mental health, harm reduction, and trauma informed careIdentify effects of psychoactive substances on clients and familiesUnderstand co-existing medical and psychological disordersTreatment Knowledge:Know accepted levels of treatment, recovery, and relapse preventionParticipate in interdisciplinary treatment planningApplication to Practice:Use screening criteria for substance use disorders and mental health needsTailor placement recommendations to client individual needs and cultural identityFamiliarity with community and internal resourcesMeet contractual and program service standardsDocumentation:Timely documentation of all client information and screenings are documented in the agency's electronic health record (EHR) systemAdhere to state, federal, and agency regulations regarding client confidentiality and service provisionMaintain accurate records for auditing and quality assurance purposesEssential Job FunctionsCommitment to workplace of dignity and respectCompliance with all Equal Employment Opportunity rules and guidelinesAbility to work with others cooperatively and cordially in a spirit of teamworkAbility to appear at work as scheduled, mindful of the company's attendance policiesAbility to accept direction from managers and supervisors in a respectful and collaborative mannerEducation and ExperienceMust meet one of the following criteria:High School Diploma plus two years of direct client service experience in mental health or substance abuseBachelor's degree in a directly related field plus two years of direct client service experience in mental health or substance abuseMaster's degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse, licensed or pursuing licensure preferredMCAP, CAP, or CAC certification from the Florida Certification Board preferredLicenses, Certifications and RegistrationsCurrent CPR and First Aid Certification or certifications must be obtained within the first six (6) months of employmentEssential Physical/Technical SkillsAbility to move about treatment facility, both indoors and outAbility to lift and carry 5 to 10 poundsProficiency with Microsoft Windows-based computersAbility to document in an electronic health record systemAbility to use Zoom and Teams virtual platformsHighly organizedFamiliarity with Data Collection and AnalysisReasonable accommodation will be made for otherwise qualified individuals with a disability.Workplace StandardsAdheres to company time and attendance standards, with understanding of the needs of a 24-hour residential program if applicableDemonstrates knowledge of company policy and procedurePerforms other duties as assigned and maintains a safe work environmentSpecial RequirementsMust have a valid driver's licenseMust pass a level II background check and drug screenMust maintain current training as required by Operation PAR, Inc. policiesEnvironmental ConditionsTreatment program environmentExposure to individuals who may be experiencing emotional distress or agitationPossible exposure to clients with communicable diseasesInvolves some outdoor activitiesIn-home or community environmentsVeterans encouraged to apply. Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.EOE/ADA/VETERANS/DFWP