Plumbing Service Technician (Experience Required | $60K$120K) at Jolly Plumbing, Drains, Heating & A

Job Description

Job Description

Total Comp: $60k - $120k | Full-Time Build Your Career at Jolly At Jolly Plumbing, Drains, Heating & Air, we're more than a home service companywe're a team dedicated to delivering exceptional experiences for both our customers and our employees. We're looking for a skilled Plumbing Service Technician who takes pride in quality workmanship, enjoys solving problems, and is passionate about delivering outstanding customer service. What You'll Do - Diagnose, repair, and maintain residential plumbing systems and fixtures. - Perform plumbing inspections and identify the root cause of service issues. - Educate homeowners on repair options and provide honest, solution-based recommendations. - Complete repairs efficiently while maintaining the highest quality standards. - Accurately document work performed using company software. - Maintain a clean, organized, and fully stocked service vehicle. - Follow all safety standards and company procedures. - Collaborate with dispatch, customer service, and fellow team members to deliver an exceptional customer experience. - Participate in ongoing technical and professional development training. What We're Looking For - Residential plumbing service experience required. - Certification preferred. - Strong troubleshooting and diagnostic skills. - Excellent customer service and communication abilities. - Ability to explain technical information in a way customers can easily understand. - Valid driver's license with a clean driving record. - Ability to work independently while contributing to a team environment. - Commitment to professionalism, integrity, and continuous learning. Why Join Jolly? Our team recently earned a 93/100 Employee Engagement Score, placing us among the highest-performing trades companies in the nation. We offer: - Competitive pay with performance incentives - Medical, Dental & Vision Insurance - 401(k) with company match - Paid Time Off and paid holidays - Company-provided uniforms - Ongoing technical and professional training - Career advancement opportunities - Employee appreciation events and an award-winning culture About Jolly For over 40 years, Jolly Plumbing, Drains, Heating & Air has proudly served homeowners throughout Northern Kentucky and Greater Cincinnati. Our mission is simple: Reimagining how the world experiences home services. Our core values: Do the Right Thing | Winners Work | Be the Name | Here to Serve | Win the Day | Don't Hesitate to Educate

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