Financial Services Claims Adjuster

*This posting is for future hiring needs and upcoming classes*Overview of PositionAssurant is looking for Financial Services Claims Adjusters to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126What makes us different?Medical benefits begin on your first dayTuition reimbursement available after 6 months, up to $5000/annuallyCompetitive paid time off, including holidaysWe deliver exceptional paid time offWhat will be my duties and responsibilities?Educate clients/customers on card benefit insurance programs and procedures.Provide accurate, professional service and maintain a customer-focused approach.Review claim information and enter data using standard procedures.Review submitted documentation for accuracy and completeness.Investigate questionable claims in collaboration with management.Adjudicate claims and provide settlements in accordance with laws and policy provisions.Make claim approval/denial decisions within authority limits or escalate as needed.Document all actions and outcomes in the system.Strive for high performance in customer satisfaction, efficiency, and quality.Maintain positive working relationships with internal and external stakeholders.Support multiple client product lines and stay current with industry changes.What are the requirements needed for this position?2+ years of prior Claims Adjuster experienceActive All-Lines (Independent/Company) license and required continuing education hours up to dateRelentless drive to provide exceptional customer serviceExcellent verbal and written communications skills and ability to draft business-level communications when responding to customersStrong listening, problem solving, and negotiating skillsStrong analytical skillsProven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environmentDetail oriented with a commitment to excellenceStrong attention to detail and problem-solving skillsMinimum high school diploma or GEDProven ability to work independently with minimal supervision to manage schedules and meet deadlinesIf you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126*This posting is for future hiring needs and upcoming classes*Pay Range:$19.08 - $30.53Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.Helping People Thrive in a Connected WorldConnect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com .For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.What’s the culture like at Assurant?Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.AI and Biometric UsageAssurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.Job Scam AlertPlease be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. #J-18808-Ljbffr Assurant