Assistant Guest Services Manager - Caprock Workforce Community

Aramark Nexus is hiring an Assistant Guest Services Manager for Caprock Workforce Community, located outside Pampa, Texas. This full-time guest services leadership role supports the front desk, guest arrival experience, check-in process, resident support, service recovery, team coordination, and daily hospitality operations in a large residential workforce community.

The Assistant Guest Services Manager helps ensure every guest is welcomed, checked in, informed, and supported throughout their stay at Caprock. This role is a strong fit for candidates with experience as an Assistant Front Office Manager, Guest Services Supervisor, Front Desk Supervisor, Hospitality Supervisor, Resident Services Supervisor, Concierge Supervisor, Lodging Supervisor, or Customer Service Manager.

This is not a traditional hotel front desk role. Caprock is an all-inclusive workforce community where guests live, work, dine, and gather on site. Guests are not charged at check-in, and this role does not focus on billing, room rates, or payment processing. The focus is hospitality, organization, communication, issue resolution, and making sure guests feel taken care of from the moment they arrive.

The Assistant Guest Services Manager will support daily front desk operations, assist with guest check-in and check-out coordination, help manage room assignments, communicate with housekeeping and maintenance, coach guest services team members, and resolve guest questions or concerns professionally.

If you are a hospitality professional looking for an Assistant Guest Services Manager opportunity with Aramark Nexus at Caprock near Pampa, Texas, this role offers the chance to grow in a unique workforce community environment with housing, meals, benefits, and career development opportunities.

COMPENSATION : The salary range for this position is $55,000 to $70,000. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. ​