Enterprise GIS & Data Services Product Manager (Principal Info Systems Analyst - Vertical GIS)

Job Appointment: Full Time. Regular. Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Alternate schedules may be available. Work Location: This position has an exception to work primarily remotely. However, there will be instances when it is necessary to come onsite for work (with as much advance notice as possible). Remote work must be performed within Oregon or Washington. Position Summary We are investing in modern digital, data, and technology capabilities that help staff deliver better services, support informed decision-making, and improve outcomes for our community. The City of Portland is seeking an innovative, strategic, and collaborative Enterprise GIS & Data Services Product Manager to lead the evolution of our citywide geographic information systems (GIS) and core data infrastructure. The role will champion data as a public asset and ensure City staff, leaders, and community members have access to trusted information that supports effective decision‑making, transparency, and service delivery. Responsibilities Define and execute a multi‑year roadmap for the City’s enterprise GIS platforms and centralized data services, ensuring alignment with modern cloud infrastructure and citywide technology goals. Work closely with City leadership and technical staff to understand unique geospatial and data needs and translate them into scalable, enterprise‑grade solutions. Partner with staff and stakeholders to build alignment and adoption of GIS and data services, helping teams navigate changes in processes and tools. Prioritize feature backlogs, lead cross‑functional teams through agile product delivery, and drive product outcomes that improve service delivery, operational effectiveness, and user experience. Establish and track clear metrics of success for how GIS and data services meet policy and operational needs. Collaborate with users and business partners to validate product features through usability testing and user feedback, and conduct user research to understand interactions with data and GIS services. Ensure data products and mapping services are designed with accessibility, equity, and community‑centered outcomes in mind, and lead discovery efforts to identify high‑value opportunities and validate assumptions. Facilitate cross‑bureau collaboration to establish shared priorities, standards, and stewardship practices that improve data quality, usability, and trustworthiness. Ideal Candidate Profile Iterative Delivery and Product Practices : Demonstrated leadership in technical, UX, or project roles with the ability to guide teams through product planning, iteration, and delivery. Cross‑Functional Collaboration : Experience managing dependencies and aligning with stakeholders across technical, UX, and product functions. Outcomes Focused : Proven ability to tackle complex problems and deliver measurable, value‑driven results. User Research and Discovery : Skilled at uncovering user needs through interviews, workshops, observation, and feedback analysis, and translating insights into product opportunities. Minimum Qualifications Experience leading cross‑functional teams through agile or iterative product delivery. Experience engaging and collaborating with technical and non‑technical stakeholders to translate needs into technical solutions. Experience establishing and tracking performance metrics to evaluate product impact on organizational goals and user outcomes. Ability to build stakeholder support, facilitate organizational change, translate complex technical requirements into plain language, and drive adoption of new services or tools. Ability to evaluate competing needs, balance stakeholder priorities, and decide on priority work that delivers the greatest value. Familiarity or ability to learn complex data and geospatial technical environments and components. Preferred Qualifications Experience applying user‑centered design, service design, or human‑centered design methods to improve services, products, or operational processes. Experience identifying inefficiencies and recommending improvements to manage evolving product needs. Familiarity with public sector projects that navigate compliance, accessibility, and regulatory frameworks. We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below. Questions? We’re here to help! Tamela Ressler, Senior Recruiter View email address on click.appcast.io Bureau of Human Resources #J-18808-Ljbffr City of Portland