Sales Specialist

Job Overview Leading the future in luxury electric and mobility. At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make serves the individual and the environment. When you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. Role : Sales Specialist in a Lucid Studio. Your primary focus will be to guide customers on their journey with Lucid as the main point of contact from sales, transaction facilitation, and successful delivery. If you're achievement‑oriented, thrive in goal‑focused settings, and have exceptional relational skills, you'll excel in this role. Responsibilities Customer Needs Assessment : Effectively gauge customer needs through personalized interactions and insightful questioning. Product Expertise : Leverage in‑depth knowledge of Lucid products to offer tailored solutions. Competitive Landscape : Understand competitor models, pricing, and packages to educate the customer on why Lucid is the best choice. Customer Relationships : Build and nurture customer relationships to foster brand loyalty. CRM Management : Utilize Salesforce as the CRM tool to track and manage customer interactions with consistent engagement. Pipeline Management : Maintain and build a robust sales pipeline through disciplined practices. Goal Orientation : Meet and exceed performance targets, linking sales with exceptional customer experiences. Test Drives : Conduct test drives and articulate selling points, ensuring an exceptional experience while driving Lucid vehicles. Exceptional Sales Experience : Deliver a memorable sales experience that you would personally want to have. Transaction Facilitation (Desking) Manage end‑to‑end transitions from order to delivery, supporting customers with financing/leasing applications. Guide the customer through the ordering process, including obtaining documentation, advising on financial products, and ensuring the purchase and financing process is smooth. Handle registration and facilitation of payment due at signing. Coordinate customer support with Lucid Financial Service and Delivery teams as required. Assist with daily operations as needed. Communication & Presentation Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information. Maintain communication during the waiting period before the delivery date is scheduled. Active Listening: Employ active listening techniques to provide genuinely helpful solutions to customers. Qualifications 2+ years of relevant sales experience in a commission‑based environment, including building and managing a customer pipeline. Retail automotive sales and desking experience highly desired. Availability to work flexible hours, including weekends, evenings, and holidays in a retail environment. Proficiency with Microsoft Office, Salesforce or comparable CRM tools, and retail business systems. Proven track record of achieving individual sales goals. Curiosity and passion about electric vehicles and the premium vehicle market. Exceptional communication skills, active listening, clear verbal articulation and proficient written communication. Strong commitment to continuous learning and adaptability. Demonstrated perseverance, grit, and a prioritization of long‑term goals. Understanding of automotive market dynamics, financial principles, and industry trends. Proactive, action‑oriented, with a sense of urgency and efficiency. Exceptional time‑management skills and highly organized. Exceptional interpersonal skills and ability to build and maintain positive relationships. Bachelor’s degree or equivalent work experience preferred; high school or GED required. Ability to coordinate and facilitate customer test‑drives. Ability to travel as needed for events. Proficiency in English; knowledge of a secondary language is a plus. Physical capacity to stand for extended periods and perform tasks such as twisting, bending, squatting, and reaching, with or without reasonable accommodation. Valid driver’s license with no suspensions within the past year; drivers under 21 must have held a driver’s license for a minimum of 3 years and complete Lucid training upon hire. Ability to obtain appropriate state DMV licensing, where applicable. Compensation Earn a guaranteed base pay of $25/hr USD , providing stable and predictable income from day one, with uncapped commission and bi‑weekly payouts. Benefits Medical, dental, vision, life insurance, disability insurance, vacation, and 401(k). Eligibility for Lucid’s equity program and/or discretionary annual incentive program. Equal Employment Opportunity Statement At Lucid Motors, we are proud to be an equal‑opportunity workplace and are committed to EEO regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender identity and expression, marital status, or any other protected characteristic. #J-18808-Ljbffr Lucid Motors