Operation Supervisor

Benefits:

Bonus based on performance

Company car

Company parties

Opportunity for advancement

Paid time off

The Supervisor is responsible for overseeing the daily activities, performance, and productivity of all Technicians. This position ensures Technicians have the training, equipment, inventory, and support necessary to complete their work safely, efficiently, and to DMG quality standards. The Supervisor will assist with onboarding and training new Technicians, monitor job quality, maintain inventory levels, and ensure company procedures and operational standards are consistently followed. This includes but not limited to overseeing all DMG vehicles for maintenance and any termination of technicians.

Supportive, growth-focused culture built on integrity, trust, teamwork, and accountability

Career advancement opportunities with ongoing training and certifications

Competitive pay + benefits + performance-based bonuses

Work that makes a real impact

Your key responsibilities will include:

Leading and supervising crews on carpet cleaning, water damage and mold jobs.

Preparing job sites and ensuring your team is ready for action

Manage equipment

Performing hands-on work as needed

Oversee water extraction

On site estimates

Monitoring drying progress and making daily adjustments using readings and data

Communicating clearly with customers about processes, timelines, and next steps

Documenting jobs thoroughly (photos, notes, reports) for insurance purposes

Ensuring all equipment, vehicles, and materials are properly maintained

Inspecting completed work, securing approvals, and assisting with payments

Resolving customer concerns and keeping leadership inform

Required:

WRT (Water Damage Restoration Technician)

ASD (Applied Structural Drying Technician)

Mold Certification

On-call availability (rotating schedule)

Strong communication and customer service skills

Positive attitude, punctuality, and a willingness to work hard

Ability to use mobile apps/software for job documentation

Ability to follow instructions and prioritize tasks

Clean, professional appearance

Physical & Work Requirements

Lift and move up to 70 lbs. regularly

Stand, walk, squat, crawl, and crouch for extended periods

Work indoors and outdoors in varying conditions

Ability to wear a respirator when required (must seal properly)

Strong attention to detail and ability to follow safety procedures

Pay: $31.25 hour base plus %

Benefits:

Opportunities for advancement

Paid time off

Paid training

License/Certification:

Driver's License (Required)

IICRC

Key Responsibilities are as follows, but not limited to: *Project Management *Quality Control * Safety Management *Customer Satisfaction *Documentation *Equipment & Material Management *Training & Mentorship *Organized *Time Management *Maintenance

Apply today and become part of a company that values your growth and rewards your hard work!