Outbound Operations Supervisor

Job Summary The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high‑quality and timely manner. The Outbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem‑solving amongst all teammates. Responsibilities Supervise and implement efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed. Design and maintain the organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained. Develop consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to picking, sorting and truck load procedures. Maintain awareness of budget planning and enforce cost‑saving initiatives and process improvements. Lead warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions. Investigate and resolve shipping errors with other DC management; address shipping errors with the team to mitigate future issues. Schedule team hours to ensure peak‑period coverage and efficiency. Protect company assets by ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, and monitoring employees so no merchandise leaves without proper receipts. Lead efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and other miscellaneous orders as applicable. Identify opportunities for cost reduction and implement process improvements to enhance operational efficiency. Foster a culture of engagement and empowerment, mentor team members, and facilitate problem‑solving and decision‑making to drive operational success. Oversee the reconciliation of truck loads each night to ensure proper loading of product. Design and implement efficient protocols and systems for shuttle truck orders and loading of trucks. Ensure team follows all company and supplier guidelines for factory returns. Qualifications High School Diploma, general education degree (GED), or equivalent combination of experience and education. 1+ year’s experience within a distribution center or similar environment. Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements. Strong interpersonal skills. Ability to develop and maintain cooperative working relationships with others. Strong organizational skills and attention to detail. Ability to use good judgment to carry out detailed instructions. Basic computer skills required. Capability of lifting/moving heavy items up to 60 lbs. Forklift and pallet jack certified. Preferred Qualifications 2+ years’ experience within a distribution center or similar environment. 1+ year’s proven experience in a managerial role and/or leading teams. Experience with Lean Six Sigma methodologies and tools. Diverse experience, especially within automotive or retail distribution centers. Proven experience performing various quality functions (inspection, control, assurance, audits). Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.). Customer‑centric spirit and task‑execution. Enthusiasm for data, analysis, and providing simple insights. Passion for solving complex challenges. Comfort influencing others, leading teams, managing stakeholders, getting buy‑in from leadership, and communicating clearly. Test‑and‑learn mentality and agile way of working to improve team products. Leadership that embodies the following values: serve, perform, influence, respect, innovate, team. Efficacy in motivating and inspiring others through clear and proactive communication. Commitment to delivering results, focusing on outcomes to deliver value to the customer. Strategic thinking, making balanced decisions and being a forward thinker. Ability to develop high‑performing teams by providing inclusive leadership and building trust across the organization. Physical Demands / Working Environment Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more. Capable of pushing and pulling carts, pallet jacks, or other equipment loaded with materials throughout the warehouse, including heavy loads over extended distances or up ramps. Willingness and ability to stand and walk for extended periods, often for the duration of a shift. Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks at various heights and angles. Ability to climb ladders or stairs to access elevated storage areas or perform maintenance tasks, including working at heights such as open floor mezzanines and following safety protocols for ladder use. Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers, with required certification or training. Manual dexterity for handling small objects, operating machinery controls, and performing tasks requiring precision and accuracy. Willingness and ability to perform repetitive tasks such as scanning barcodes, sorting items, or packaging products throughout the shift while maintaining productivity safely. Physical endurance to work in a fast‑paced environment and meet productivity targets, often involving long hours, weekends, or overtime during peak periods. Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Compensation and Benefits We offer a competitive salary of $60,000 for this position. Total compensation may vary based on individual skills, experience, and qualifications. Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave. Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Equality, Diversity, and Inclusion Statement GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr