Desktop Technician
GCS Recruitment
We are seeking a reliable and customer-focused Desktop Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations. This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules. Key Responsibilities End User Support Image, configure, deploy, and maintain laptops and desktop systems Provide technical support for Windows 11 and Linux environments Troubleshoot hardware, operating system, and application-related issues Support user onboarding and workstation setup activities Hardware & Infrastructure Support Diagnose and resolve printer issues, including network-connected printers Perform basic networking troubleshooting, including connectivity and cabling issues Respond to equipment failures and restore service following documented SOPs Assist with asset management and equipment lifecycle activities Operational Support Work assigned support tickets and service requests within SLA requirements Execute Change Management (CM) activities according to established procedures Respond to emergent technical events impacting site operations Escalate complex issues when resolution steps are unclear or require higher-level intervention Required Qualifications Minimum 1 year of hands-on IT support experience Experience with: Laptop imaging and deployment Printer troubleshooting and support Basic networking concepts and troubleshooting Windows 11 operating systems Linux operating systems Experience working within a ticketing system environment Strong troubleshooting and problem-solving skills Ability to follow documented procedures and technical SOPs Excellent communication and customer service skills Preferred Qualifications CompTIA A+ Certification Background supporting: Experience working in large-scale enterprise environments Familiarity with change management processes #J-18808-Ljbffr GCS Recruitment
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$69k - $103k
Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm...Work experience placementLocal areaIndeed
Kansas City, KS1 day ago- ...and other surface combatants, as well as at repair and technical activities ashore. Key Responsibilities Serve as an Electronics Technician (ET) or Fire Controlman (FC) after training, based on performance and Navy needs; as an ET, maintain and repair radar, communication...ApprenticeshipLocal areaRotating shift
US Navy
Roeland Park, KS3 days ago - Summary The Desktop Technician provides elevated end-user support for workstation hardware, software, and peripherals. This role is responsible for maintaining, deploying, and troubleshooting desktop environments while supporting IT Asset Management with accurate tracking...Work at office
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Syntricate Technologies
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Wyandot Snacks
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Kansas City, KS2 days ago - ..., both verbally and in writing Able to clearly document technical processes Able to proficiently manage and troubleshoot Microsoft desktop operating systems Able to ask direct and logical questions to determine problem causation and follow documented processes to a successful...
$68k - $72k
Description TEKsystems' client is seeking an IT Administrator II to provide hands-on desktop support and technical assistance across the Kansas City headquarters and multiple manufacturing and office locations within an assigned territory. This individual will serve as...Permanent employmentWork at officeLocal areaRemote work$27.64 - $56.83 per hour
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Riverside Technologies
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