Hybrid Technical Support Engineer AI-Driven, VIP Support

Medidata Solutions

Medidata Solutions is seeking a Technical Support Engineer to serve as the primary contact between support teams and core engineering. You will diagnose issues, create fixes, and document findings while collaborating with R&D to resolve complex problems. The role involves handling on-call rotations, assisting VIP customers, and contributing to knowledge base content. A strong background in software development and AI-assisted troubleshooting is preferred. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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