Patient Care Coordinator

Dental Front Desk Coordinator / Dental ReceptionistThe Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.Key ResponsibilitiesGreet patients warmly upon arrival and assist with check-in and check-outAnswer incoming calls, respond to inquiries, and maintain a friendly, professional toneCommunicate appointment details, office policies, and general visit flowSupport a positive and calm environment for patients throughout their visitScheduling & Office FlowSchedule, confirm, reschedule, and follow up on patient appointmentsMaintain an organized and optimized schedule to support provider productivityCoordinate recall, follow-ups, and unscheduled treatment appointmentsAssist with daily office flow and communication between front and clinical teamsAdministrative & Records SupportMaintain accurate patient records and documentation in the practice management systemEnsure patient forms and information are completed and up to dateSupport general administrative tasks including data entry, filing, scanning, and correspondenceMaintain a clean, organized, and professional front desk and reception areaMonday-Friday 8am-5pm$19 - $21 an hourRequired Skills & QualificationsStrong customer service and interpersonal communication skillsExcellent organizational skills and attention to detailAbility to multitask in a fast-paced environmentComfort with computers, scheduling software, and basic office technologyProfessional appearance and demeanor