Coordinator, Human Resources

In the Chicago office, the Coordinator, Human Resources provides primary support for assigned employee cohorts and delivers general HR and administrative assistance across the employee lifecycle. The role focuses on cohort-specific coordination while maintaining HR operations through accurate data, timely processes, and cross-functional collaboration. Role Overview You will serve as the primary point of contact for designated employee cohorts in Chicago, guiding employees on HR policies, options, timelines, and next steps. With support and escalation as appropriate, you will coordinate key people processes related to performance management, compensation and tenure, onboarding logistics, and offboarding activities. Key Responsibilities Provide HR support for first-year Associate Consultants and select populations of functional professionals. Act as the primary point of contact for assigned cohorts, offering guidance and escalating more complex needs to the appropriate parties. Partner with Program Management and your supervisor to support performance management activities, including first cycle review and coordination of process logistics. Support compensation and tenure processes, including regular data review and audits, bonus calculations, and employee inquiries under supervisor oversight; coordinate with the regional Compensation team as needed. Execute departure and transition processes, including employee consultations and exit interviews. Own HR administrative tasks that support core programs across the employee lifecycle, including transfers, externships, leaves of absence, and other employee movement activities, in partnership with the HR Operations center of excellence. Maintain accurate employee data and documentation in Workday and other internal systems and trackers; run reports and audit data to ensure accuracy. Coordinate new hire pre-start communications and onboarding logistics for all Chicago employees, aligning with supervisors and relevant stakeholders to support a smooth Day 1 experience. Assist with I-9 records management and compliance with supervisor support, ensuring accurate and timely completion of I-9 and E-Verify requirements for new hires and rehires, and assist with visa and immigration updates as needed. Execute agreements and memos for HR programs across the employee lifecycle and coordinate necessary entries in Workday with the HR Operations team. Execute offboarding processes, including generating and tracking departure documentation and coordinating with internal stakeholders. Monitor and respond to inquiries in the Chicago HR inbox, flagging issues to teammates as required. Oversee welcome gift and anniversary awards processes with limited supervisor support; collaborate with People Analytics to calculate service anniversary dates and coordinate ordering, communications, and distribution. Assist with HR data and local reporting requests as appropriate. Collaborate with cross-functional teams, including Office Services, Recruiting, Benefits, Immigration & Mobility, and HR Operations, to support consistent and timely HR execution. Support team process improvement efforts and special projects as assigned or as opportunities arise. Support teammates and local teams during peak workload or coverage needs. Contribute to office connectedness and people-focused initiatives. Required Qualifications 2 to 3 years of professional experience, ideally within a professional services or fast-paced, client-focused environment. Meticulous attention to detail. Proven critical thinking and problem-solving skills. Ability to prioritize, meet deadlines, and manage multiple tasks simultaneously. Strong customer service, organizational, interpersonal, and communication skills. Exemplary professionalism aligned with Bain’s operating principles. Ability to handle sensitive and confidential information with discretion, professionalism, and integrity. Ability to work independently as needed. Continuous improvement mindset and willingness to learn and evolve. Preferred Qualifications Bachelor’s degree preferred, or an equivalent combination of education, training, and/or relevant experience. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with Workday or similar HRIS platforms is a plus. Tools and Systems Workday I-9 E-Verify Microsoft Word, Excel, PowerPoint, Outlook Workday and other internal systems and trackers Working Model This role follows a hybrid model, requiring in-office presence at least 3 days per week. Compensation Compensation includes base salary and an annual discretionary performance bonus, plus eligibility for other discretionary compensation elements. Estimated annualized full-time salary range in Illinois is $58,000 - $69,750 , with placement based on factors such as experience, education, licensure or certifications, training, and skill level. Annual discretionary performance bonus May be eligible for other elements of discretionary compensation 4.5% 401(k) company contribution , increasing after 3 years of service and 100% vested upon start date Benefits Medical, dental, and vision programs with 100% individual employee premiums Generous paid time off, including parental leave, sick leave, and paid holidays Fully vested 401(k) company contribution Paid Life and Long-Term Disability insurance Team and Collaboration You will work with the broader Chicago Human Resources and Program Management teams, as well as local operations teams. With guidance from your supervisor, you will also collaborate with regional centers of excellence, including HR Operations, Benefits, and Immigration. Key cross-functional partners include Office Services, Recruiting, Benefits, Immigration & Mobility, and HR Operations. Location Chicago, IL (hybrid) #J-18808-Ljbffr Bain & Co.