Operational Key Account Manager

Operational Key Account Manager

As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

Key Responsibilities

• Account Management
• Operational Execution
• Performance Review
• Strategic Focus

Educational Background / Work Experience

Bachelor's degree in business, logistics, supply chain management, or a related field is preferred. 5+ years of experience in key account management in the transportation and logistics industry is preferred. Experience with supply chain management, transportation, warehousing, and distribution.

Skills & Competencies

Strong communication and interpersonal skills. Excellent problem-solving and decision-making skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Knowledge of transportation and logistics industry trends and best practices. Proficient in Microsoft Office Suite and other relevant software.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any) May oversee the work of other account managers or support staff.

Preferred Qualifications

Master's degree in business, logistics, supply chain management, or a related field. Experience with international logistics and customs regulations. Experience with sales and business development. Language skills Fluent in English (written and spoken). Computer Literacy Proficient in Microsoft Office Suite and other relevant software. Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.

At-Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $ 82,560 - $120,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.