MAINTENANCE SCHEDULER/DISPATCHER

Maintenance Scheduler/Dispatcher

Position Summary: To perform clerical duties such as data entry, typing, filing, answering telephone, record keeping and dispatching requests for maintenance, building services/grounds, in-house construction and planning, design and construction services to Facilities Division using computerized request system. To respond to work order requests from building occupants to include emergencies, maintenance problems, building services requests, planning, design and construction requests, requested installations, modifications, repairs and adjustments, paging maintenance and building services personnel and other similar tasks. To coordinate, maintain and evaluate the UAB Preventative Maintenance (PM) System.

Key Responsibilities:

• Receives requests for maintenance, building services, grounds, in-house construction, planning, design and construction work via telephone and work order request documents for dispatch to Facilities Division.
• Operates computerized paging system to contact personnel within Facilities Division.
• Make equipment additions, deletions and changes to PM System and sorts and distributes PM work orders to the appropriate maintenance zones. Reviews PM work orders and makes necessary corrections prior to processing.
• Establishes and updates files of significant equipment failures and monitors files to ensure appropriate reporting, analysis and corrective action.
• Responds to and redirects departmental phone calls.
• Pages fire department, police department, elevator company or other outside entities when an emergency arises.
• Performs other duties as assigned.

Qualifications:

• High School diploma or GED and two (2) years of related experience required.
• Ability to type thirty (30) WPM required.
• The driving record should meet University underwriting guidelines to drive vehicles in performance of university business. Current underwriting guidelines include possession a valid driver's license, issued in the United States; at least 21 years of age; at least three years of driving experience; maintain an acceptable Motor Vehicle Record (MVR).
• Knowledge, Skills, and Abilities:
• Ability to multi-task
• Interpersonal skills
• Knowledge of Microsoft Office products
• Prioritization skills

Compensation and Benefits:

• Starting Hourly Range: $15.00 – $19.23 hourly (commensurate with experience and qualifications).
• Benefits include Multiple Health Care Plan options, Dental, Vision, Pre-tax Flexible Spending Account, Health Savings Account, Participate in the RSA Pension plan, 403(b) and 457(b) Retirement savings plans, Accident Insurance, Identity Theft Protection, Pet Benefits, Life/AD&D & Disability Insurance, UAB Employee Wellness, Employee Assistance and Counseling, Vacation, Sick Leave, 9 Paid Holidays/Year, 3 Personal Holidays Year, Educational Assistance for Employees and Families.

Work Schedule:

• Standard Hours: Monday–Friday, 7:30 AM – 4:00 PM
• Must be able to work a flexible work schedule, including on-call, as required to support the 24/7 operations.