Integration Analyst

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. About TCP (TimeClock Plus): For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management, and other workforce needs. We recently embraced our refreshed brand, which fully embodies our commitment to innovation, and completed our first acquisition of Humanity, an industry‑leading cloud‑based scheduling platform. Growth is happening, and our vision for a successful future is clear — we’d love for you to join us on this journey! Responsibilities Conduct discovery sessions with clients and partners to gather technical and business requirements Define functional and non‑functional requirements for data integrations with 3rd party enterprise platforms Create detailed data mapping specifications and integration workflows for technical design documents Create customer‑facing overviews, implementation guides, and best practice documentation Proactively identify potential integration challenges and define mitigation strategies Provide support to implementation team as needed for clarification, escalated triaging, and scoping enhancements Document lessons learned and contribute to continuous improvement of integration methodologies Participate in pre‑sales activities to support technical evaluation and scoping Contribute to product roadmap discussions based on customer feedback and market trends Qualifications 5 or more years experience implementing or supporting enterprise software systems such as ERP, HCM/HRIS, Payroll, or financial management platforms. Deep knowledge of at least one major enterprise software vendor or category of business systems Understanding of integration patterns and methodologies (APIs, file‑based transfers, middleware platforms) Familiarity with data formats such as XML, JSON, CSV, and integration protocols (REST, SOAP, SFTP) Familiarity with iPaaS platforms (Workato, Boomi, MuleSoft, Informatica, Zapier) Excellent analytical and problem‑solving abilities Ability to translate complex technical concepts for non‑technical audiences Strong written and verbal communication skills Detail‑oriented with strong organizational skills Customer‑focused mindset with a consultative approach Ability to manage multiple projects and priorities simultaneously Experience with Agile/Scrum methodologies Project management or business analysis certifications Bachelors degree in Computer Science, Information Systems, Business Administration, or four additional years' experience in lieu of degree Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits Competitive salary 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays 8 hours to volunteer and impact the communityComprehensive benefits (Health/Dental/Vision/ 401K) Employee Choice Pre‑Tax Benefit #J-18808-Ljbffr