Medical Secretary

Medical Secretary - 90456

Northern Light A.R. Gould Hospital | US:ME:Presque Isle | Administrative Support | Full Time

Position is located: Northern Light A.R. Gould Hospital

Work Type: Full Time

Hours Per Week: 40

Work Schedule: 8:00am - 5:30pm

Summary: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Responsibilities:

• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
• Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
• Schedule appointments and meetings as assigned
• Generate memos, emails and reports when appropriate
• Maintain medical records, technical library, or correspondence files
• Create, maintain, and enter information into databases
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
• Maintain office supplies by checking inventory and ordering items
• As a proxy for and under the supervision of leader, enters, edits and approves time and requests corrections
• Maintain a safe environment complying with Northern Light Health policies and procedures; report and directly address environmental hazards and violations of patient safety policy and/or protocol when involved or observed
• May perform other duties upon request.

Other Information: Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Lifting, moving and loading less than 20 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.

Northern Light AR Gould Hospital is an acute care hospital located near the Canadian border in Presque Isle, Maine. This is the largest city and economic hub of Aroostook County – Maine's northernmost county, with a geographic area larger than the states of Maryland and Rhode Island combined. When you're not enjoying year-round outdoor activities, you will be working with supportive colleagues in a facility that offers a surprising range of comprehensive services given its rural location.

AR Gould provides emergency, primary, and specialty care. In addition to traditional acute care, our inpatient units also include acute rehabilitation and a women and children's unit. It is the only healthcare facility in the region to offer certain life-saving specialty services, such as radiation therapy, a cardiac catheterization lab, and a dialysis center.

The hospital is a member of Northern Light Health, an integrated statewide health system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state.

The University of Maine at Presque Isle, Northern Maine Community College, the Maine School of Science and Mathematics magnet school, and quality local public schools all provide opportunities for academic enrichment. Lakes, rivers, and woodlands are legendary and well-known to hunters, anglers, and outdoor recreationalists. The local airport provides daily, year-round service between Presque Isle International Airport (PQI) and Boston Logan International Airport.

Questions? Contact Talent Acquisition: phone: View phone number on click.appcast.io email: View email address on click.appcast.io

Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.