Platform Manager

Platform Manager

At U.S. Bank, we're committed to delivering reliable, compliant, and customer-focused solutions that support critical banking operations. We're seeking a Platform Manager to lead the evolution and ongoing management of platforms that support regulatory and compliance-related business functions, including abandoned property and electronic levy processing. This role operates much like a Product Owner, partnering closely with business stakeholders, technology teams, and Agile delivery teams to ensure platforms remain stable, compliant, and positioned for future enhancements. Ideal candidates will bring either strong Product Owner/Platform Manager experience in financial services or deep subject matter expertise in compliance and legal order processing.

This role requires working from one of the posted U.S. Bank locations three (3) or more days per week.

Key Responsibilities:

• Lead Agile ceremonies including backlog refinement, sprint planning, retrospectives, and prioritization discussions.
• Own and manage the product backlog for assigned platforms, ensuring work is prioritized based on business value, risk, regulatory requirements, and customer needs.
• Support platforms that manage: Abandoned property and dormant account processes, electronic levy and garnishment processing, child support and other legal order payment workflows, safe deposit box and escheatment-related activities.
• Partner with compliance, operations, technology, and business stakeholders to maintain platform stability and regulatory adherence.
• Builds trust through clear, transparent communication, effective stakeholder management, and the ability to influence and collaborate across cross-functional teams.
• Drive continuous improvement across processes, platforms, and team practices.

Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically one or more years of related experience

Preferred Skills/Experience - Ability to collaboratively develop and evolve a product backlog - Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work - Solid understanding of the Lean/Agile mindset - Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams - Well-developed verbal and written communication skills - Proficient computer navigation skills - Standard industry certifications such as SAFe Agile Product Owner is a plus

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.