Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Retention Specialist - State Farm Agent Team Member

James Boruff - State Farm Agent

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
You May Be a Great Fit as a Customer Retention Specialist at James Boruff - State Farm Agent if:
  • Youre the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • Youre a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide , making customers feel understood while confidently recommending solutions.
  • Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Hialeah, FL 33015

At James Boruff - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us .

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities
  • Communicate with existing customers regarding renewals and coverage options.
  • Review accounts and assist with updates or changes as needed.
  • Identify opportunities to enhance customer satisfaction and engagement.
  • Maintain accurate records and documentation of interactions.
  • Collaborate with team members to meet retention and outreach objectives.
Qualifications
  • Strong interpersonal and problem-solving abilities.
  • Effective communication and listening skills.
  • Detail-oriented with a focus on customer experience.
  • Previous experience in customer service or account management preferred.
  • Must be able to obtain applicable state insurance licenses.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Retention Specialist - State Farm Agent Team Member in Hialeah, FL vacancy
  •  ...development You May Be a Great Fit as a Customer Retention Specialist at Rick Burke - State Farm Agent if: You’re the person people...  ..., help others, and be part of a team that strives to do good every...  .... Collaborate with team members to meet retention and outreach objectives... 
    Suggested
    Work at office
    Flexible hours

    Rick Burke - State Farm Agent

    Coral Gables, FL
    23 hours ago
  • $17 - $20 per hour

     ...Customer Retention Specialist At Rick Burke - State Farm Agent, we're here to help people protect what matters most. We take...  ...help others, and be part of a team that strives to do good every day...  ...interactions. Collaborate with team members to meet retention and outreach... 
    Suggested
    Hourly pay
    For contractors
    Work at office
    Weekend work

    Rick Burke - State Farm Agent

    Miami, FL
    5 days ago
  •  ...has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate...  ...in both our team and our customer base. For our team, we...  ...: Dionne James - State Farm Agent is a leading insurance...  ...- State Farm Agent Team Member. Our ideal candidate is... 
    Suggested
    Work at office
    Relocation package
    Flexible hours

    Dionne James - State Farm Agent

    Hialeah, FL
    14 days ago
  •  ...advancement Position Overview State Farm Insurance Agent located in Hialeah, FL is seeking...  ...professional to join their team. As a State Farm team member for JAY MARTINEZ - State Farm Agent, you will build and develop customer relationships within the community... 
    Suggested
    Hourly pay
    For contractors
    Work at office

    JAY MARTINEZ - State Farm Agent

    Hialeah, FL
    28 days ago
  •  ...with prospective and existing customers in a respectful, customer-...  ...outbound calls to introduce our State Farm insurance options, gather...  ...schedule appointments so our team can provide personalized guidance...  ...appointments for licensed agents. Maintain and update database... 
    Suggested
    Flexible hours

    Iris Lopez - State Farm Agent

    Miami, FL
    21 days ago
  •  ...has quickly grown into a team of seven. Before becoming an agent, I spent time in corporate...  ...in both our team and our customer base. For our team, we...  ...3015 At Dionne James - State Farm Agent, were here to help...  ...Collaborate with team members to achieve office objectives... 
    Work at office
    Relocation package
    Flexible hours

    Dionne James - State Farm Agent

    Hialeah, FL
    28 days ago
  •  ...grown into a close-knit team of seven who work together to help customers protect their future. Before becoming an agent, I was a business owner providing...  ...Mauricio Interiano - State Farm Agent is a leading...  ...- State Farm Agent Team Member. Our ideal candidate is... 
    Work at office
    Flexible hours

    Mauricio Interiano - State Farm Agent

    Miami, FL
    16 days ago
  •  ...DESCRIPTION: Rodrigo Planter State Farm is a leading insurance agency...  ...individual to join our team as a receptionist. The Receptionist...  ...them to the appropriate team members. Answer and direct...  ...incoming inquiries and maintaining customer records. Provide... 
    Work at office

    RODRIGO PLANTER - State Farm Agent

    Miami, FL
    24 days ago
  •  ...in Tamarac. With a combined team of 31 dedicated insurance professionals...  ...on providing every team member with the tools, training,...  ...: Rick Sanchez - State Farm Agent is a leading insurance agency...  ...exceptional service to our customers. We are currently seeking a... 
    Work at office
    Flexible hours

    Rick Sanchez - State Farm Agent

    Miami, FL
    29 days ago
  •  ...agency in 2005 and currently lead a team of 12. Before becoming an agent with State Farm, I spent 20 years working as a...  ...Receptionist - State Farm Agent Team Member. Our ideal candidate is highly...  ...inquiries and maintaining customer records. Engage in sales conversations... 
    Work at office
    Long distance
    Flexible hours

    Franah Marino - State Farm Agent

    Hollywood, FL
    4 days ago
  •  ...is a well-established team of nine with a long history...  ...and earning many of State Farms top awards. I hold a...  ...delivering exceptional customer service. Were looking for...  ...Rodriguez - State Farm Agent is a leading insurance...  ...State Farm Agent Team Member. Our ideal candidate... 
    Work at office
    Flexible hours

    Ileana Cabrera-Rodriguez - State Farm Agent

    Miami, FL
    22 days ago
  •  ...State Farm Insurance Agent State Farm Insurance Agent located in Pembroke Pines, FL is seeking...  ...professional to join their team. As a State Farm team member for Franah Marino - State Farm Agent, you will build and develop customer relationships within the community... 
    For contractors
    Bank staff
    Work at office
    Monday to Friday

    Franah Marino

    Pembroke Pines, FL
    4 days ago
  • $34k - $50k

     ...Receptionist - State Farm Agent Team Member Jesse Mesa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team... 
    Work at office

    Jesse Mesa - State Farm Agent

    Miami, FL
    3 days ago
  •  ...We are a very busy office and are looking for our next great team member. If you're willing to work hard and you expect to get...  ...team. Come work with an energetic, fun team at Franah Marino - State Farm Agent! About Our Agency Our office is located in Pembroke Pines... 
    For contractors
    Work at office
    Monday to Friday

    Franah Marino

    Pembroke Pines, FL
    13 days ago
  • $10k

     ...levels Border Patrol Agent (BPA) – in the...  ...work with an elite team of professionals whose...  ...; or Ajo, AZ. *Retention Incentive* Newly...  ...makes you a valuable member of the Federal Law...  ...immigration and custom laws and inspecting...  ...contraband Performing farm checks, building... 
    Full time
    Work experience placement
    Immediate start
    Relocation
    Night shift

    U.S. Customs and Border Protection

    Miami Springs, FL
    8 days ago
  • $10k

     ...Border Patrol Agent (BPA) – in the Federal Security...  ...police unit or as a member of a state or local law enforcement...  ...required. U.S. Customs and Border Protection...  ...Hebbronville, TX; Ajo, AZ. *Retention Incentive* Newly...  .... Performing farm checks, building checks... 
    Full time
    Local area
    Immediate start
    Relocation
    Night shift

    U.S. Customs and Border Protection

    Opa Locka, FL
    8 days ago
  •  ...established, growth-oriented agency with a team of highly motivated individuals....  ...unexpected and realize their dreams. We help customers with their insurance and financial...  ...in Coral Gables. I have been a State Farm agent since 1991. Additional languages spoken... 
    For contractors
    Work at office

    Ileana Cabrera-Rodriguez - State Farm Agent

    Miami, FL
    2 days ago
  •  ...Great Fit as an Acquisitions Specialist at James Boruff - State Farm Agent if: Youre the person...  ..., then guide , making customers feel understood while confidently...  ...others, and be part of a team that strives to do good...  ...Collaborate with team members to coordinate outreach... 
    Work at office

    James Boruff - State Farm Agent

    Hialeah, FL
    2 days ago
  • $35k - $55k

     ...Agency Manager at Lexi Goza - State Farm Agent At Lexi Goza - State Farm...  ...others, and be part of a team that strives to do good every...  ...oversee business development, customer engagement, and operational...  ...office. Support team members through coaching and coordination... 
    For contractors
    Work at office

    Lexi Goza - State Farm Agent

    Miami, FL
    2 days ago
  • $45k - $60k

     ...growth-oriented agency with a team of highly motivated...  ...rewarding, then Rick Sanchez - State Farm Agent may be the right fit for you...  ...Receptionist - State Farm Agent Team Member Rick Sanchez - State Farm...  ...exceptional service to our customers. We are currently seeking a... 
    For contractors
    Work at office

    Rick Sanchez - State Farm Agent

    Miami, FL
    3 days ago
  • $15 per hour

     ...oriented Bilingual Intern to support our team on a part-time basis. This role is...  ...Responsibilities: Answer incoming calls and assist customers Greet and support customers in a...  ...insurance Retirement planning State Farm agents are independent contractors who hire... 
    Part time
    For contractors
    Internship
    Work at office
    Flexible hours

    Gus Cisneros - State Farm Agent

    Miami, FL
    5 days ago
  • $45k - $60k

     ...Receptionist - State Farm Agent Team Member Mauricio Interiano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm... 
    For contractors
    Work at office

    Mauricio Interiano - State Farm Agent

    Miami, FL
    5 days ago
  • $45k - $50k

     ...in 2000 after working as a State Farm claims representative,...  ...how we operate today. Our team includes seven members, and we've built a high-energy...  ...Carlos Luis - State Farm Agent, we're here to help people...  ...Responsibilities Communicate with customers to understand their needs... 
    For contractors
    Work at office

    Carlos Luis - State Farm Agent

    Miami, FL
    5 days ago
  • $60k - $90k

     ...Tamarac. With a combined team of 31 dedicated...  ...on providing every team member with the tools, training...  ...Responsibilities Establish customer relationships and...  ...and services. As an Agent Team Member, you will receive...  ...position is with a State Farm independent contractor... 
    For contractors
    Work at office
    Flexible hours

    Rick Sanchez - State Farm Agent

    Miami, FL
    5 days ago
  •  ...Agency Manager at Lexi Goza - State Farm Agent if: You take ownership and...  ...decisions that truly help customers. Location Address: Miami, FL...  ...help others, and be part of a team that strives to do good...  ...agency office. Support team members through coaching and coordination... 
    Work at office

    Lexi Goza

    Miami, FL
    5 days ago
  • $50k - $75k

     ...Representative at Rick Burke - State Farm Agent At Rick Burke - State...  ...help others, and be part of a team that strives to do good...  ...Responsibilities: Communicate with customers to understand their needs...  .... Collaborate with team members to achieve office objectives... 
    For contractors
    Work at office
    Flexible hours
    Weekend work

    Rick Burke - State Farm Agent

    Miami, FL
    5 days ago
  •  ...quickly grown into a team of seven. Before becoming an agent, I spent time in corporate...  ...both our team and our customer base. For our team,...  ...As Account Manager - State Farm Agent Team Member for Dionne James -...  ...relationships to drive retention and growth. Conduct... 
    Work at office
    Relocation package
    Flexible hours

    Dionne James - State Farm Agent

    Hialeah, FL
    19 days ago
  •  ...consider working in the office of Michelle Azevedo-Silva - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand...  ...to be a State Farm Agent. You will build and develop customer relationships within the community to promote State... 
    For contractors
    Work at office

    Michelle Azevedo-Silva - State Farm Agent

    Pembroke Pines, FL
    a month ago
  •  ...Insurance Staff Position - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning...  ...business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who... 
    For contractors

    Louise Bernstein - State Farm Agent

    Pembroke Pines, FL
    5 days ago
  •  ...Rick Burke - State Farm Agent is seeking a Customer Retention Specialist to support ongoing customer relationships and drive office growth in Coral Gables, Florida...  ...a positive impact, consider applying to join a team that values integrity and community service. #J-188... 
    Work at office
    Flexible hours

    Rick Burke - State Farm Agent

    Coral Gables, FL
    23 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Retention Specialist - State Farm Agent Team Member. Be the first to apply!