Patient Experience Concierge - Hospitality Leader
Boston Medical Center
Boston Medical Center in Boston is seeking a Patient Experience Ambassador to ensure an exceptional experience for patients, families, staff, and visitors. The role involves proactive rounds on inpatients, acting as a liaison, and delivering compassionate hospitality while guiding feedback to resolution. The ideal candidate has 2–4 years of healthcare customer service experience, strong communication and problem-solving skills, and proficiency with EPIC, CBORD, and Microsoft Office. #J-18808-Ljbffr
Vacancy posted 2 days ago
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