Customer services representative

Job Description

Job Description

Join Our Team as a Customer Services Representative at D. H. Radomski Inc.!

Are you passionate about helping others and looking to build a career with a company that values customer satisfaction above all else? For over 40 years, D. H. Radomski Inc. has been the trusted name in exterior home improvement projects in the greater Hartford area. As a family-owned business founded in 1976, we’ve built our reputation on customer referrals and delivering exceptional service. Now, we’re looking for a friendly and motivated Customer Services Representative to join our team!

As a Customer Services Representative, you’ll be the first point of contact for our valued customers, ensuring their needs are met with professionalism and care. Your responsibilities will include:

• Responding to customer inquiries via phone, email, or in person.
• Providing accurate information about our services and products.
• Assisting customers in scheduling consultations or appointments.
• Resolving customer concerns and ensuring satisfaction.
• Maintaining detailed records of customer interactions and follow-ups.

This role is all about creating a positive experience for our customers and supporting them throughout their home improvement journey.

We’re seeking individuals who are:

• Friendly, approachable, and excellent communicators.
• Detail-oriented with strong organizational skills.
• Able to rely on various information sources to assist customers effectively.
• Comfortable working in a fast-paced environment.
• No prior experience is required—just a willingness to learn and a passion for customer service!

We believe in taking care of our team just as much as we care for our customers. Here’s what we offer:

• Health care insurance to ensure your well-being.
• A supportive and family-oriented work environment.
• The opportunity to be part of a company with a 40+ year legacy of excellence.

At D. H. Radomski Inc., we’re more than just a business—we’re a family. We pride ourselves on fostering a collaborative and respectful workplace where everyone feels valued. Customer satisfaction is at the heart of everything we do, and we believe that starts with happy employees. If you’re looking for a company that truly cares about its people, you’ve found it here.

If this sounds like the perfect opportunity for you, we’d love to hear from you! Join us at D. H. Radomski Inc. and become part of a team that’s been making a difference in the greater Hartford area for over four decades. Apply today and help us continue our tradition of excellence in customer service!

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