Service Supervisor

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Over 60 countries worldwide, we have achieved recognition as an innovation and sustainability leader by Forbes and Corporate Knights. About the Role As our Service Supervisor in Cleveland, OH, you will drive the service business operations for your territory while collaborating with customers and peers. Your mission is to promote a positive culture by achieving safety and quality goals, ensuring customer satisfaction and profitable business results. Responsibilities Implement and monitor safety guidelines for the team. Provide learning opportunities and professional development for staff. Effectively manage schedules and the overall performance of the team. Collaborate with all levels of the organization to achieve business goals. Leverage new technologies to improve service delivery. Qualifications At least 2 years of maintenance experience with supervisory responsibilities, preferably leading a union‑represented workforce. Associate’s degree in a related field or equivalent work experience. Strong commitment to safety, quality, learning and innovation. Compensation Annual Base Pay Range: $105,100 – $137,970. Variable Compensation: KONE Annual Bonus plan at 15% target incentive based on company and individual goals. Benefits Competitive salary. Flexible work schedule. Opportunities to learn and grow. Matching 401(k). Comprehensive health and wellness plans for the entire family. Paid holidays and paid time off. Diversity and Inclusion We value your authentic self. Diversity, equity and inclusion is embedded in our strategy and values. Collaborative, creative and supportive work environment. Passionate about safety, quality and innovation. We care about the communities where we live and work. Equal Employment Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or disability, or any other federal, state or local protected class. #J-18808-Ljbffr