Crisis Peer Support Specialist

Crisis Peer Support Specialist

Agency Name: CMH for Central Michigan

Agency Contact: Haley Miller

Position Type: Full Time

Job Type: Permanent

County: Midland

Salary Range: $16.53 - $22.54 per Hour

Send applications to:

Please include your resume when applying.

Location: 218 Fast Ice Drive, Midland, MI 48642

Schedule: This is a full time position, 40 hours per week. Monday – Friday 8am – 5pm is the typical schedule.

Compensation & Benefits: Hourly Range: $16.53 – $22.54 per hour depending on experience. Student loan forgiveness through the Public Service Loan Forgiveness Program. Health benefits through BCBS with employer contributions to the HSA. 12 weeks of 100% paid maternity and paternity leave. Employer funded short- and long-term disability. Comprehensive dental and vision benefits. 100% employer funded Defined Benefit (pension) program with vesting after 6 years. 30 paid leave days (16 annual/12 sick/2 floating) during first year of employment, this increases with years of service. Performance-based compensation plan with annual increases. Professional development opportunities. Free CEU training opportunities. 12 paid holidays.

Summary: Provides brief intervention intended to monitor the health, safety, and security of individuals and/or families receiving mobile crisis support. Responds to individuals verbally, via video, or in person at consumer homes or other designated community meeting locations. Responds and supports at scheduled intervals determined by the service plan as needed or on an emergency basis. Arranges and coordinates support from other interventionists as needed with the goal to mitigate and prevent further crisis for the consumers.

Responsibilities and Duties: Provides direct intervention and stabilization support to individuals and/or families requesting mobile crisis response for assigned counties. Works in collaboration with a crisis stabilization case manager, and crisis mobilization intervention team on appropriate interventions and support to individuals and families. Works collaboratively with CMHCM team and community partners to provide support for crisis response and follow up care. Monitors the effectiveness of stabilization interventions and documents efforts. Provides back-up coverage for current consumers who may be experiencing crisis or emergent needs. Pays special attention to needs identified in service plans and potential emergency situations that could arise without intervention. Comply with all applicable policies and procedures including documentation requirements in a timely manner. Conducts self-collaboratively with community partners to support comprehensive stabilization efforts and safety for recipients. Knows and follows emergency procedures for initiating more intensive intervention.

Employment Standards General Education: High School: Graduate or equivalent. Courses: General health or human service coursework, e.g., psychology, health promotion.

Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required. Individuals who are functioning as Crisis Peer Support Specialist serving child/family beneficiaries must have a minimum of one year's experience treating children/families.

Licenses, etc.: Individuals must have a valid driver's license while operating a vehicle while on agency business.

Individuals who are functioning as Crisis Peer Support Specialist serving adult beneficiaries must meet MDHHS specialized training and education requirements including: having a primary diagnosis of a mental health condition that has caused substantial life disruption; having been the recipient of mental health treatment and/or services for at least one year; having personal experience navigating complex mental health treatment services; have been in recovery for at least one year and self-identify as having a mental health condition with willingness to share their recovery story. Individuals who are functioning as Crisis Peer Support Specialist serving child/family beneficiaries must have a minimum of one year's experience treating children/families. Meeting MDCH specialized training and certification requirements is preferred.

Conditions of Employment Knowledge: Knowledge of individuals with developmental disabilities, mental illness and substance abuse. Knowledge of medications. Knowledge of appropriate living conditions and emergency procedures, which affect recipient's welfare.

Skills: Basic computer skills, strong reading skills and telephone skills.

Abilities: Strong independent judgement skills, excellent verbal communication and familiarity with the geographic area. Good memory for details, ability to work independently and to work effectively in crisis situations. Excellent receptive language and hearing skills. Ability to communicate well with recipients and staff both orally and in writing. Ability to work with professional staff as a team member. Must be flexible, remain calm under pressure and have ability not to overreact to certain situations, comments, and sometimes difficult behaviors. Ability to assist recipients with personal needs as outlined in the treatment plan. Ability to stay organized and utilize time in the most efficient manner. Must demonstrate respect for recipients with an understanding of their needs, support expression of their ideas, emotions and assist them in positive decision-making skills. Ability to interact, relate and redirect recipients as necessary.

Physical Demands: Work involves periods of sitting or standing and listening interspersed with driving, walking and providing direct care. Direct care could include lifting, positioning and domestic duties.

Work Environment: Work will be performed in a monitoring control room, agency automobiles, recipients' homes and in the community at-large.