Director of Member Experience & Engagement
Hill Physicians Medical Group
Hill Physicians Medical Group seeks a Director of Customer Service and Engagement to lead a large team and advance member experience. The role focuses on customer service operations, engagement initiatives, and strategic CX improvements across the organization. Responsibilities include managing the contact center, driving performance against KPIs, and aligning with IT and analytics teams to optimize member data and outreach tools. Strong leadership and healthcare familiarity are essential. #J-18808-Ljbffr Hill Physicians Medical Group
Vacancy posted 2 days ago
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