Program Manager

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. Overview The Associate Program Manager, TA Processes designs, documents, and continuously improves core Talent Acquisition workflows to enable consistent execution and an efficient candidate experience. This role partners closely with TA leaders, HR Operations, HRIS, and HR Technology to translate process and system changes into clear standards, interview materials, training resources, and governance routines. The role supports structured selection, assessment integration, and agile ways of working, including TWR, to bring discipline and follow through to enterprise hiring processes. Our preference is for this candidate to be hybrid in our corporate office (remote Mondays and Fridays, in office Tuesday through Thursday), but we are open to a fully remote option. Job Duties & Responsibilities Process Documentation and Standard Work Create and maintain process maps, SOPs, job aids, templates, interview guides, and decision logs across TA workflows. Own documentation and maintenance of selection process materials, including interview guides, evaluation tools, and supporting artifacts, ensuring alignment with assessment partners and enterprise standards. Process Improvement and Defect Management Identify defects related to selection quality, interview consistency, and assessment execution, and partner with stakeholders to implement durable improvements. Systems Change Translation and Readiness Support Partner with HRIS and HR Technology teams to support requirements gathering, testing, validation, and rollout readiness for process and system changes impacting Talent Acquisition. Translate system updates into downstream TA workflows, selection processes, interview materials, and enablement resources so execution remains consistent and compliant. Training and Adoption Enablement Develop and maintain training materials and enablement resources supporting TA processes, including structured selection, interview guides, assessment usage, and system related process changes. Partner with the assessment team to support consistent interviewer readiness and adoption. Governance Cadence and Stakeholder Coordination Run governance routines including agendas, action tracking, and status updates. Support agile delivery practices and TWR based ways of working by maintaining backlogs, tracking sprint commitments, and supporting retrospectives across TA process initiatives. Support vendor related processes including POs, invoicing, risk assessments, and compliance documentation. Qualifications Bachelor's Degree 3 - 5 years of experience in TA operations, HR operations, process improvement, program coordination, or related roles Workday (e.g., requisitions, reporting, or process administration) Strong process orientation and ability to translate complexity into clear guidance Comfort working with HRIS and operational teams on process impacting changes High attention to detail and comfort managing multiple priorities Strong stakeholder coordination and follow through Virtual Requirements At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! #J-18808-Ljbffr