Solutions Advisor

Company Overview

A Pittsburgh-based manufacturer and distributor of petroleum-related products serving commercial, industrial, oil & gas, and automotive, customers is seeking a Solutions Advisor. We focus on understanding customer needs and delivering the right products, expertise, and services to provide practical solutions.

Job Summary

The Solutions Advisor partners with Outside Sales to grow assigned territories, manage customer accounts, develop new business, and drive sales growth. This role focuses on customer outreach, prospecting, quote follow-up, and maintaining sales momentum while collaborating with Outside Sales on customer relationships and larger opportunities. Both roles share responsibility for customer retention, growth, and territory success.

Key Responsibilities

• Territory Growth & Sales Partnership: Collaborate with Outside Sales to develop territory strategies, coordinate customer outreach, identify opportunities, and determine when onsite visits or additional resources are needed.
• Customer & Account Management: Manage assigned accounts, build customer relationships through regular communication, identify growth opportunities, and re-engage inactive or declining accounts.
• Prospecting & Lead Development: Generate new business through outbound calls, referrals, research, marketing leads, and inbound inquiries. Qualify opportunities, schedule meetings, and maintain consistent follow-up.
• Quotes & Sales Pipeline: Prepare accurate quotes and proposals, coordinate pricing and solutions with Outside Sales, follow up on open opportunities, and track activity and outcomes in the CRM.
• Customer Support & Collaboration: Communicate product information and updates, coordinate with internal departments to meet customer needs, and share customer and market feedback with the sales team.

Qualifications & Requirements

• 3–5 years of related sales or industry experience; industrial, automotive, lubricant, or petroleum-related experience preferred.
• Associate degree preferred.
• Strong communication, relationship-building, negotiation, and problem-solving skills.
• Comfortable making outbound calls, prospecting, and developing new business.
• Highly organized with strong follow-through and the ability to manage multiple accounts and opportunities.
• Proficiency with Microsoft Office and experience using CRM and ERP systems.
• Ability to work independently while collaborating effectively with a sales team and other departments.
• Must be at least 21 years old and able to pass required pre-employment drug screening, physical, and background check.
• Must be able to speak, read, write, and hear English fluently; commute to the worksite daily; sit for extended periods; and regularly lift up to 20 pounds.

Work Arrangement: This is an onsite position and is not eligible for remote work.

Benefits

• Health, dental, vision and other supplemental insurances available
• 401(k) with company matching
• Flexible Spending Account (FSA)
• Company sponsored life insurance
• Paid time off

Compensation

$45,000 - $50, 000, Annually