Solutions Advisor

Job Description

Company Overview

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A Pittsburgh-based manufacturer and distributor of petroleum-related products serving commercial, industrial, oil & gas, and automotive, customers is seeking a Solutions Advisor. We focus on understanding customer needs and delivering the right products, expertise, and services to provide practical solutions.

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Job Summary

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The Solutions Advisor partners with Outside Sales to grow assigned territories, manage customer accounts, develop new business, and drive sales growth. This role focuses on customer outreach, prospecting, quote follow-up, and maintaining sales momentum while collaborating with Outside Sales on customer relationships and larger opportunities. Both roles share responsibility for customer retention, growth, and territory success.

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Key Responsibilities

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• Territory Growth & Sales Partnership: Collaborate with Outside Sales to develop territory strategies, coordinate customer outreach, identify opportunities, and determine when onsite visits or additional resources are needed.
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• Customer & Account Management: Manage assigned accounts, build customer relationships through regular communication, identify growth opportunities, and re-engage inactive or declining accounts.
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• Prospecting & Lead Development: Generate new business through outbound calls, referrals, research, marketing leads, and inbound inquiries. Qualify opportunities, schedule meetings, and maintain consistent follow-up.
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• Quotes & Sales Pipeline: Prepare accurate quotes and proposals, coordinate pricing and solutions with Outside Sales, follow up on open opportunities, and track activity and outcomes in the CRM.
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• Customer Support & Collaboration: Communicate product information and updates, coordinate with internal departments to meet customer needs, and share customer and market feedback with the sales team.
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Qualifications & Requirements

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• 3–5 years of related sales or industry experience; industrial, automotive, lubricant, or petroleum-related experience preferred.
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• Associate degree preferred.
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• Strong communication, relationship-building, negotiation, and problem-solving skills.
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• Comfortable making outbound calls, prospecting, and developing new business.
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• Highly organized with strong follow-through and the ability to manage multiple accounts and opportunities.
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• Proficiency with Microsoft Office and experience using CRM and ERP systems.
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• Ability to work independently while collaborating effectively with a sales team and other departments.
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• Must be at least 21 years old and able to pass required pre-employment drug screening, physical, and background check.
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• Must be able to speak, read, write, and hear English fluently; commute to the worksite daily; sit for extended periods; and regularly lift up to 20 pounds.
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Work Arrangement: This is an onsite position and is not eligible for remote work.

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Benefits

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• Health, dental, vision and other supplemental insurances available
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• 401(k) with company matching
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• Flexible Spending Account (FSA)
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• Company sponsored life insurance
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• Paid time off
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Compensation

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$45,000 - $50, 000, Annually