Tier 1 MSP Support Technician — Remote
Strategic Technology Solutions, LLC
- Remote job
Strategic Technology Solutions, LLC is seeking a Service Desk Specialist to deliver high-quality support across client environments in a managed services setting. The role focuses on client satisfaction, efficient ticket handling, and collaboration with service desks, NOC, and vendors. The position supports remote operations with standard MSP responsibilities, on-call duties, and ongoing documentation practices to improve service delivery. Requires 4+ years in IT and relevant certifications. #J-18808-Ljbffr Strategic Technology Solutions, LLC
$55k - $65k
...cybersecurity provider supporting businesses with... ...a Level 2 IT Support Technician with a MSP background to provide... ...You’ll Do: • Provide remote and onsite support across... ...expectations What You Bring: • 1-5 years of IT support... ...Help Desk Technician- Tier 1 Beverly Hills, CA $2...Remote workFull timeCurrently hiring$50k - $60k
...and Cybersecurity Provider supporting clients in manufacturing, aerospace... ...IT solutions. Help Desk Technician (Tier 1.5) We’re looking for a Help... ...deepen their skills in an MSP environment that values... ...growth. What You’ll Do Provide remote and onsite support for...Remote workFull timeFlexible hours$55k - $65k
IT Support TechnicianWe're looking for an experienced IT Support Technician (Tier 1.5 to Tier 2) with a background in the MSP industry to join our team in Frisco, TX. In this role, you'll support... ...for support via phone, email, or remote toolsTroubleshoot and resolve hardware...Remote work$35k - $40k
...Job Description Tier I IT Support Technician - Wilmington, NC Looking to join an incredible... ...Duties: Work primarily in a remote support role servicing clients... ...with clients come first!!! ~1 years minimum in an IT support role, MSP experience is highly preferred!...Remote workContract workImmediate start$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to:... ...Location: Alexandria, VA (onsite role; remote/telework not available) Position Overview... ...Experience & Certifications Prior MSP (Managed Service Provider) technical...Remote workFull timeWork at officeRelocationMonday to FridayShift work- ...IT Helpdesk Technician Tier 1.5 (MSP) We are a Managed Services Provider headquartered in Wantagh, NY. By utilizing key partnerships,... ...robust service offering including Managed IT Services, Remote IT Support, Cybersecurity Services, IT Consulting Services, Cloud Services...Remote work
$50k - $70k
...Service Desk Technician (Tier 1/2) – Allixo Location: Burlington, WA (on... ...counties) Type: Full-time, non-remote Pay: $50,000 – $70,000... .... You'll learn a modern MSP and security stack, work in regulated... ...ID Enroll, configure and support Windows endpoints with Intune...Remote workFull timeFor contractorsLocal area- ...growing Managed Services Provider (MSP) that specializes in supporting credit unions with their IT needs. Our... ..., we want YOU to join our team as a Tier 1 Technical Support Specialist!... ...software, and system issues via phone or remote access. You’ll play a key role in delivering...Remote workFlexible hours
$55k - $63k
...first, then designing the right support solutions. We believe in... ...Deploy & Educate Deploy remote monitoring and management tools... ...What You Bring Required: ~1-2 years of IT troubleshooting... ...A+, Network+, MCP, or CCENT MSP Experience: Minimum 1 year at a...Remote workFull timeWork at officeWork from homeFlexible hours- WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...Remote jobContract work
$50k - $65k
...Service Desk Engineer (Tier 1.5) – MSP Location: Secaucus, NJ / Northern New Jersey Work... ...established Managed Service Provider (MSP) supporting businesses across multiple industries.... ..., allowing engineers to work primarily remotely while occasionally visiting client...Full timeTemporary workLocal areaMonday to Friday- Morgan 6 LLC is hiring an IT Support Technician for the US Naval Academy, Information Technology Services Division (ITSD... ...of IT hardware and software. Key duties include Tier 1 and Tier 2 support, on-site visits, remote assistance, daily client interaction, and contributing...Remote work
$40k - $45k
...clients including ongoing support (Managed Services),... ...Managed Service Provider (MSP) which creates true... ...Practice partners. With technicians on the ground throughout... ...offer in-person as well as remote support. About You... ...schedule Perform Tier 1 troubleshooting, configuration...Remote workFull timeWork at officeShift work- ...Job Description Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR is seeking a customer-focused Tier... ...calls, you will be responsible for providing frontline remote assistance, diagnosing initial technical issues, and ensuring...Remote workFull timeCasual workFlexible hoursNight shift
$55k - $67.5k
...opportunity employer, is currently accepting applications for a Tier 1 Support Technician . This position will primarily support our clients at the... ...assistance, supporting a distributed team of local and remote personnel within the NOAA Office of Response and Restoration...Remote workFull timeContract workWork at officeLocal areaFlexible hours$21 - $25 per hour
...Description Job Description Tier 1 Help Desk Technician Clackamas, OR (ON-SITE)... ...internal IT department or supporting your in-house team, our... ...Projects Team with on-site or remote project delivery as needed... ...experience working for an MSP at Tier I or Tier II Help Desk...Remote workHourly payWork at officeLocal areaMonday to FridayFlexible hours- ...is a growing Managed Services Provider (MSP) that delivers IT, cybersecurity, cloud,... ...organizations throughout the Baltimore region. We support a wide variety of clients and industries,... ...Flexible hybrid work environment (1 remote day, per week) Small-company culture where...Remote workFlexible hours1 day per week
- ...IT expertise, and proven reliability to support mission-critical federal initiatives. Summary. The AV/IT Support Technician provides Tier 1 support for AV and IT systems, responding... ...for AV/IT issues via phone, remote tools, or onsite. • Log and track all...Remote workTemporary workWork at officeLocal areaAfternoon shift
- ...and implementations technician, you will serve as... ...general technology support. You will troubleshoot... ...will have 1 to 3 years of professional... ...via phone, email, remote support tools, and... ...complex issues to Tier 2 or Tier 3 technicians... ...Service Provider (MSP). ·...Remote work
- ...diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers,... ...at Denver, Colorado After-hours support Critical Priority 1 issues only Coverage... ..., email, and Microsoft Teams Perform remote troubleshooting using approved remote...Remote workFull timeMonday to FridayShift workAfternoon shift
$50k - $65k
...Description Service Desk Engineer (Tier 1.5) – MSP \n Location: Secaucus, NJ / Northern... ...established Managed Service Provider (MSP) supporting businesses across multiple industries.... ..., allowing engineers to work primarily remotely while occasionally visiting client...Full timeTemporary workLocal areaMonday to Friday- ...Tier 1 Support Engineer Location: Durham North Carolina (Hybrid / Remote) Employment Type: Full-Time Reports To: Tier 3 engineer / Engineering manager About... ...is a growing Managed Service Provider (MSP) delivering IT support, network management, and...Remote workFull time
- ...Standard Time business day, the full-time Tier 1 Help Desk Technician will take inbound calls and tickets... ...on first contact while working remotely. Key responsibilities Resolve Tier 1... ...qualifications At least 1 year of technical support experience At least 1 year of...Remote workFull timeMonday to Friday
$29.52 per hour
...Overview Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your... ...Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...reduce user problems. Provide local and remote Technical Support Services for end-user...Remote workWork at officeLocal area$20 - $24 per hour
...Tier 1 Service Desk Technician Job Description Join a large Oregon-based healthcare system as a Tier... ..., providing front-line technical support during a major migration from Citrix... ...Island Enterprise Browser. In this fully remote role, you will manage a steady queue...Remote workContract workTemporary work$16 per hour
...Overview Help Desk Specialist I - Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving... ...? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...Position Description Position Overview: This is a Tier-1 support position within the Technical Services Division of the Office... ...court staff, and administrative offices using both hands-on and remote-control capabilities. Act as a critical liaison between court...Remote workFull timePart timeWork experience placementFlexible hours
- JobDiva, Inc. is seeking a Tier 2 IT Support Technician to support a diverse portfolio of small and midsized businesses. This role combines hands-on troubleshooting, Microsoft 365 and identity administration, proactive endpoint maintenance, and direct client communication...Remote job
- Sikich is seeking experienced Support Analysts to provide centralized Tier 1 and Tier 2 Service Desk support for a Salesforce SaaS rollout. Focused on government... ..., and coordination with multiple teams. Primarily remote with PT hours and possible onsite as needed. Ideal...Remote job
- TEKsystems is seeking a Help Desk Technician to support an Alaska‑based healthcare organization’s internal... ...end users. This is a contract, fully remote role with a preference for candidates... ...12:00 PM-9:00 PM ET. You will provide Tier 1 support via phone, email, and...Remote jobContract work
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