FL-DOE-OSFA-Customer Service Representative
TriOptus
Customer Service Specialist
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
Knowledge, Skills and Abilities:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support a plus.
Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Required/Desired Skills:
- Ability to speak and understand English - Required - 0
- High school diploma, general education degree, or equivalent. - Required - 0
- Experience in a professional work environment - Required - 2 Years
- Ability to stay calm when customers are stressed or upset. - Required - 0
- Comfortable using computers. - Required - 0
- Experience working with customer support a plus - Desired - 0
Vacancy posted 3 days ago
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