Front Desk Agent - Limelight Aspen - Winter

Front Desk Agent - Limelight Aspen - Winter

The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience. This position reports to the Front Office Manager.

Applications for this position will be accepted until September 20, 2026.

Welcome guests upon their arrival and assign rooms

Provide summary of the hotel and the amenities offered to guests

Coordinate with other departments daily needs or special requirements for all hotel guests

Recommend restaurants and activities for guest's ability/skill level and interest

Responsible for maintaining cash bank and for daily settling of cash bank

Accept reservations, changes, and cancellations.

Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs

Comply with all policies of the hotels and Aspen One

Assist in emergency and security procedures as directed by management

Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand

Other duties as assigned

High School Diploma or high school equivalent preferred

1 year of customer or guest experience preferred

Previous front desk experience preferred

Basis knowledge of local mountain, town activities and events in the area

Basic industry terminology

Knowledge of company policies and procedures

Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly

Active listening and interpersonal skills to personalize the guest experience

Ability to act professional in a fast-paced environment

Strong attention to detail

Ability to work independently with minimal supervision

Ability to work effectively in team settings, contributing positively to group dynamics

Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required

Regularly work indoors with no adverse conditions

Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at View phone number on click.appcast.io.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.