Relationship Banker II

Relationship Banker II – North Easton Savings Bank Position Summary As a Relationship Banker II , you will play a key role in shaping the customer experience by leveraging your knowledge of deposit and consumer loan products. This position offers you the opportunity to develop leadership skills and take on increased responsibilities in branch operations. You will be a trusted advisor to customers and an essential member of the branch team, building lasting relationships through financial education and personalized solutions. What you will do as a Relationship Banker II: Cultivate Relationships: Greet and engage customers with warmth and professionalism, actively listening to their needs and offering tailored financial solutions. Drive Success: Work collaboratively with your team to meet and exceed customer service and sales goals, while maintaining the highest standards of service. Problem‑Solve and Innovate: Develop strong, trusting relationships by addressing customer issues with a proactive and solution‑oriented approach. Mentor and Lead: Support the development of junior bankers and Relationship Banker I's, providing guidance and training to help them succeed in their roles. Operational Excellence: Contribute to key operational tasks including audits, cash settlements, ATM management, and reporting, ensuring the branch operates efficiently and securely. Make a Lasting Impact: Deepen customer relationships by identifying opportunities to offer additional bank products and services, contributing to both individual and branch‑wide growth. Requirements A high school diploma or equivalent (college coursework or degree preferred). 3–5 years of proven success in a customer‑focused banking role. Ideal for a head teller seeking to develop skills within Bank Operations. A passion for customer service, with the ability to build rapport and trust quickly. Strong communication, interpersonal, and sales skills that allow you to connect with customers and team members alike. A mindset of continuous growth, with a desire to take on leadership responsibilities and learn new skills. Exceptional attention to detail, organization, and commitment to accuracy. The ability to maintain confidentiality and act with the utmost integrity. Availability to work a rotating schedule from Monday through Saturday, supporting both your team and our customers. The pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue‑based metrics, business or organizational needs, affordability and market pay. Physical Demands This is an office‑based position. Employees are expected to operate their fingers and hands for functions such as typing, writing, and filing, and to move throughout the office with ease. They must also be able to sit for extended periods of time and, in some instances, transport up to 20 pounds. Note The above is a description of the ordinary duties of the position. It should be expected that from time to time other duties (both related and unrelated to the above) may be assigned and are therefore required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SAFE Act This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Equal Employment Opportunity Statement North Easton Savings Bank is dedicated to being an equal opportunity workplace. The Bank strictly prohibits harassment and discrimination based on gender, sex, race, ethnic background, age, physical disability, mental disability, and anything else protected by law. We welcome diversity and believe it is the root of successful teams and a successful workplace. #J-18808-Ljbffr