Program Manager - Workforce Management

Program Manager - Workforce Management (WFM) Hybrid position: Seattle Downtown, two days per week (Mon & Thu). Candidates must be based in Greater Seattle Area or willing to relocate. What You’ll Be Doing Develop & maintain long‑term forecasting models, capacity planning, and short‑term forecasts with high accuracy. Create monthly staffing forecasts and schedules to deliver optimized schedules to operations. Develop narratives and regularly advise leaders on changes in the business and performance. Continuously evaluate and challenge current WFM strategies and contribute to global best practice for WFM. Your Qualifications & Experience 5+ years of robust, relevant WFM experience in budgeting, forecasting, capacity planning, scheduling, real‑time management, and performance analysis in EMEA markets. Builder mindset: create new capabilities within WFM practice. Storyteller through data: simplify complex topics succinctly for leadership. Bias toward action, great collaborator, and master disambiguator. Pursues excellence and challenges the status quo. Benefits of Working at Rover Competitive compensation. 401(k) match. Flexible PTO. Competitive benefits package, including medical, dental, and vision insurance. Commuter benefits. Bring your dog to work (and unlimited puppy time). Pet benefits, including $1,000 toward bringing home a new dog or cat. Stocked fridges, coffee, soda, and treats for humans and dogs; free catered lunches semi‑monthly. Regular team activities in person and virtually. Compensation First‑year salary range: $91,485 – $117,902 (Greater Seattle area). Additional long‑term incentive plan with company performance‑based cash payout. Cash compensation depends on experience, qualifications, skills, and abilities demonstrated in interview and hiring process. Equal Opportunity Employer Rover is an equal‑opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state, and local laws. We are committed to working with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr Rover.com