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Event Support Assistant

MIT

Event Support Assistant

Event Support Assistant, Campus Activities Complex, provides essential administrative support for the Campus Activities Complex (CAC) and serves as the primary point of contact for space inquiries, reservations, and front desk operations; and is committed to delivering outstanding customer service, the role supports students, faculty, staff, alumni, and external guests while ensuring the smooth coordination of space reservations and event logistics. As a member of the Student Engagement and Campus Activities (SECA) team, this role collaborates closely with colleagues in the Student Organizations, Leadership, and Engagement (SOLE) Office and partners with departments across the Institute to support programs, events, and initiatives that enrich campus life. The role also serves as a central resource for information about campus events, event locations, and space availability. Additional responsibilities include scheduling Chapel weddings and similar events, programming access cards for CAC-managed spaces, and overseeing mascot-related programming.

Job Requirements: High School Diploma and a minimum of three years of direct or related experience; ability to work independently with minimal supervision and collaboratively as part of a team; strong customer service, interpersonal, communication, and organizational skills; detail-oriented with effective active listening skills; and ability to maintain a positive customer service attitude while managing frequent interruptions. Preferred: Associate's or Bachelor's degree; experience multitasking in a fast-paced office environment; proficiency in computer skills; and familiarity with event processes and Mazevo software is a plus (training provided if needed).

MIT
Vacancy posted 4 days ago
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